ANALYST, GROUP BUSINESS PERFORMANCE MANAGEMENT

CARSOME Sdn Bhd; Klang City; On-site; MYR 67,000 - 134,000; Full time

Job summary

CARSOME Sdn Bhd in Klang, Selangor, Malaysia is seeking an Analyst for Group Business Performance Management to drive cross-functional performance initiatives. You will define metrics, build dashboards, and partner with Commercial, Operations, and Process Excellence teams to deliver end-to-end KPI visibility.

The role requires a university degree in business-related fields and 5+ years of experience in performance management, analytics, or related roles; strong Excel, SQL and data visualization

Qualifications

• University degree in Business, Finance, Economics or Mathematics preferred.
• Typically 5+ years of experience in performance management, operations strategy, analytics or related roles.
• Demonstrated ability to excel in fast-paced, changing environments and manage deadlines.

Responsibilities

• Define, control & drive performance metrics across functions: Commercial, Supply Chain, Operations.
• Build dashboards and reports to provide end-to-end visibility for top management and operations teams.
• Drill down analyses to identify root causes of performance gaps and risks.
• Track project progress and report risks to ensure timely launches.
• Prepare materials tailored to audience level (sales, operations, management).

Skills

KPI design

Data analysis

Excel data modelling

Power BI

SQL

Education

Bachelor's degree in Business, Finance, Economics, or Mathematics

Tools

Power BI

Tableau

Job description

ANALYST, GROUP BUSINESS PERFORMANCE MANAGEMENT CCL, Klang, Selangor, Malaysia ..+ 1 PERMANENT - FULL TIME

Job Description

About you
Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

The position will report to the Head of Group Performance & Planning, working closely with Commercial, Operation, Process Excellence, Supply Chain & other teams within the company. As a Business Performance Manager you will be expected to be hands-on to drive cross-functional initiatives along with regional and local teams to ensure end-to-end performance KPIs trajectory & project outcome are achieved

Your Day-to-Day

Define, control & drive performance metrics across functions: Commercial, Supply Chain, Operation

Monitor business performance by building the tools & capabilities to detect abnormality & set-up the standard for designing dashboards & reports to provide end-to-end visibility to top managements and day-to-day visibility for ground operations

Drill down the analysis to find exact root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing

Track project progress; identify, report and resolve issues and risks in order to launch initiatives on-time and smoothly

Prepare presentation materials which are pitched at the right level for its audience (e.g. sales, operations staff vs. management)

Your Know-How

University Degree in Business, Finance, Economics, Mathematics qualification preferred

Typically, 5+ years of experience. Preferably in performance management, operations strategy, consulting, analytics, or related roles.

Demonstrated ability of excelling in fast-paced, changing and ambiguous environments, work under high pressure

Excellent ability to plan, organize and prioritize work independently

Strong analytical skills; comfortable with KPI design, targets/thresholds, variance analysis, and impact measurement.

High level skill in Excel (data modelling, visualization); SQL &/or data visualization tools (Power BI, Tableau) is a strong plus

Experience reading & working with P&L or Accounting entries is a plus

Experience in cost orientation, business analysis or business performance management

Experience working in a startup environment is a plus

Job Snapshot

Updated Date

11.03.2026

Job ID

J00306

Department

BUSINESS PERFORMANCE & PLANNING

Location

Employee Type

PERMANENT - FULL TIME

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About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.