Air Logistics Gateway Operations Specialist

Kuehne Nagel; Kuala Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

Kuehne+Nagel in Malaysia seeks an Air Logistics Gateway Operations Specialist to manage local gateway operations, optimize cargo flows, and secure SLA compliance. You will collaborate across KN's global gateway network, procure spot capacity when needed, and coordinate outbound and inbound freight at the gateway location while adhering to safety regulations.

Join a global logistics leader and contribute to sustainable, customer-focused solutions with opportunities for development and

Qualifications

• Proven leadership and negotiation skills.
• Ability to make sound decisions under pressure.
• Knowledge of air freight and airport processes.
• Strong analytical and problem-solving abilities.

Responsibilities

• Actively participate in KN's Global Gateway network and share best practices.
• Manage procured capacity to meet SLAs and carrier guidelines; procure spot capacity when needed.
• Ensure operations comply with carrier requirements, security and safety regulations.
• Drive efficiency through automation, standardization and GS utilization.
• Coordinate outbound/inbound freight at the Gateway location in partnership with local teams.
• Collaborate with global communities to identify solutions and drive network improvements.
• Support incumbent business, RFQs and development projects with cross-functional teams.

Skills

Leadership

Negotiation

Decision making

Market trend analysis

Air freight

Analytical

Sourcing

MS Office

Tools

MS Office Suite

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

The Air Logistics Gateway Operations Specialist

The Air Logistics Gateway Operations Specialist is responsible for executing the operations of a local gateway. This role involves utilizing procured fixed capacity, optimizing cargo flows, and enhancing the commercial outcomes of gateway activities. Additionally, the position is accountable for meeting agreed Service Level Agreements (SLAs), fulfilling customer demands, procuring spot capacity when necessary, and enabling growth.

How you create impact

• Actively involve in KNs Global Gateway network, following the Gateway standards, by sharing best practices, contribute to process enhancements, assessing internal ways of working, identify and share needed demands.
• Manage the utilization of procured capacity to KNs benefit in adherence with customer SLAs and our internal carrier management guidelines, procure spot capacity where needed
• Ensuring operations in accordance with carrier requirements, security and safety regulations.
• Drive efficiency by leveraging automation, standardization and GS utilization.
• Coordinate, plan, and execute the arrangements for outbound and inbound freight of/into the Gateway location. This includes close involvement/alignment with the local O-community for ground transportation.
• Collaborate closely with the global X-Community to identify and create solutions leveraging the KN network and enhancing it where needed.
• Ensure optimal processes and cargo flow in close collaboration with the O-team, through usage of digital solutions, education of the team and on-going reviews.
• Support and collaborate with CCL, OCC and development teams for incumbent business, implementations, as well as RFQs

What we would like you to bring

• Good leadership skills
• Strong negotiation skills
• Resilience to stress
• Strong decision-making capabilities and high accountability; ability and willingness to decide on the basis of agreed criteria and to make decisions also in difficult situations
• Ability to recognize industry and market trends and developments and to translate them into profitable business opportunities.
• In-depth knowledge of air freight as well as airport processes
• Strong analytical, financial, and problem-solving skills
• Sourcing and procurement techniques
• Proficiency in MS Office Suite, i.e. Excel, Word, PowerPoint

What's in it for you

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us personally and professionally through world-class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds a trusted global brand with a startup spirit.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.