Air Logistics Gateway Lead — Global Ops & Growth

Kuehne Nagel; Shah Alam; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Global exposure

People-centric culture

Learning & development

Innovation & sustainability

Rewards & recognition

Stability with agility

Job summary

Kuehne+Nagel is seeking an Air Logistics Gateway Operations Manager to lead local gateway operations, optimize cargo flows, and meet customer SLAs. You will drive capacity procurement, collaborate with global peers, and ensure compliance with security and safety standards.

You will manage day-to-day gateway activities, coordinate outbound/inbound freight, and champion automation and standardization to improve efficiency.

Qualifications

• Proven leadership experience in gateway/air logistics environments.
• Strong negotiation and stakeholder management skills.
• Ability to stay resilient under pressure and meet SLAs.
• Strategic decision making using defined criteria.
• Understanding of air freight processes and marketplaces.
• Analytical mindset with ability to interpret data.
• Familiarity with procurement techniques and MS Office.

Responsibilities

• Lead the Gateway Operations team and ensure efficient daily operations.
• Participate in KN's global Gateway network and share best practices.
• Manage procured capacity and ensure adherence to SLAs and carrier guidelines.
• Ensure operations comply with carrier requirements, security and safety.
• Take accountability for the Gateway P/L statement.
• Drive efficiency via automation, standardization and GS utilization.
• Coordinate outbound/inbound freight and liaise with local and external providers.
• Collaborate with the global X-Community to improve KN network solutions.
• Ensure optimal cargo flow with the O-team and digital tools, plus training.
• Support RFQs and work with CCL, OCC and development teams.

Skills

Leadership

Negotiation

Resilience

Decision-making

Industry trends

Air freight knowledge

Analytical

Sourcing

MS Office

Job description

Kuehne+Nagel is seeking an Air Logistics Gateway Operations Manager to lead local gateway operations, optimize cargo flows, and meet customer SLAs. You will drive capacity procurement, collaborate with global peers, and ensure compliance with security and safety standards.

You will manage day-to-day gateway activities, coordinate outbound/inbound freight, and champion automation and standardization to improve efficiency.