Air Logistics Warehouse Ops Lead

Kuehne Nagel; Selangor; On-site; MYR 90,000 - 150,000; Full time

Job summary

Kuehne+Nagel in Malaysia, Selangor, is seeking an experienced Warehouse Operations Lead to manage inbound and outbound activities, inventory control, and value-added services, driving Operational Excellence. You will lead daily warehouse operations, optimize space and manpower, develop supervisors, enforce safety and compliance, and manage KPIs, escalations, and customer implementations.

This is a role within a global logistics leader offering stability, growth, and opportunities to make a

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, Operations Management, or a related field.
• 5–8 years of warehouse or logistics operations experience, including experience in a leadership or managerial role.
• Strong knowledge of warehouse operations, inventory control, workforce planning, and operational KPIs.
• Proven experience in leading teams, managing customer requirements, and handling operational escalations.
• Good understanding of cost management, safety, compliance, and continuous improvement initiatives.
• Strong leadership, communication, problem-solving, and stakeholder management skills, with experience using WMS or other logistics systems preferred.

Responsibilities

• Lead daily warehouse operations and ensure productivity, inventory accuracy, order accuracy, service levels, and SOP compliance.
• Optimize warehouse space, manpower, resources, and workflows while maintaining operational readiness.
• Lead and develop warehouse supervisors and operational teams, including performance management, workforce planning, training, succession planning, and employee engagement.
• Maintain a strong safety and compliance culture, ensuring adherence to company policies and labor and workplace requirements.
• Manage customer relationships, KPIs, escalations, and service performance, while supporting new customer implementations and business development initiatives.
• Oversee warehouse operational costs and budgets, drive cost-saving initiatives, support accurate billing, and minimize inventory losses, damages, and claims.
• Drive continuous improvement and Operational Excellence initiatives, while supporting warehouse expansion, customer onboarding, and long‑term operational planning.

Skills

Leadership

Stakeholder management

Problem solving

Communication

WMS

Education

Bachelor’s degree in Logistics, Supply Chain, Business Administration, Operations Management, or related field

Tools

WMS

Job description

Kuehne+Nagel in Malaysia, Selangor, is seeking an experienced Warehouse Operations Lead to manage inbound and outbound activities, inventory control, and value-added services, driving Operational Excellence. You will lead daily warehouse operations, optimize space and manpower, develop supervisors, enforce safety and compliance, and manage KPIs, escalations, and customer implementations.

This is a role within a global logistics leader offering stability, growth, and opportunities to make a