Air Cargo Operations Manager — Lead Ground & Ramp

Teleport; Malaysia; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Unlimited training

Casual dress code

Flight discounts

Job summary

Teleport, Malaysia's leading integrated logistics provider, seeks a Manager, Cargo Operations to lead end-to-end air cargo, warehouse, and ramp operations. You will ensure maximum flight utilization, regulatory compliance, and seamless service delivery while managing ground handling partners and operational teams.

The role requires 7+ years in air cargo operations, a Bachelor’s in logistics or related field, strong leadership, and solid negotiation and cross-functional communication.

Qualifications

• Bachelor’s Degree in Logistics, Supply Chain, Aviation, or equivalent field.
• 7+ years in air cargo operations with oversight of GHAs and hub/warehouse workflows.
• Operational leadership with experience driving compliance with customs and aviation authorities.
• Strong negotiation and cross-functional communication skills, able to make rapid decisions.

Responsibilities

• Supervise daily cargo operations, manage shift teams, and ensure staff certifications.
• Monitor load planning, space utilization, and payload optimization for flight yield.
• Oversee cargo acceptance, build-up, breakdown, and ramp processes with GHAs and freight forwarders.
• Direct handling of special cargo and manage ULD inventory and warehouse ops.
• Ensure shipments comply with customs, aviation safety, and security standards; prepare for audits.
• Act as escalation point for flight delays, cargo damage, and operational disruptions.
• Coordinate cargo transfers across third-party CTOs.

Skills

Team Leadership

Compliance

Negotiation

Cross-functional communication

Decision making under pressure

Education

Bachelor’s Degree in Logistics, Supply Chain, Aviation, or equivalent field

Job description

Teleport, Malaysia's leading integrated logistics provider, seeks a Manager, Cargo Operations to lead end-to-end air cargo, warehouse, and ramp operations. You will ensure maximum flight utilization, regulatory compliance, and seamless service delivery while managing ground handling partners and operational teams.

The role requires 7+ years in air cargo operations, a Bachelor’s in logistics or related field, strong leadership, and solid negotiation and cross-functional communication.