Cargo Operations Manager — Air & Ramp Lead

Teleport; Sepang; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Unlimited training

Casual dress code

Flight discounts

Growth opportunities

Job summary

Teleport Malaysia, Southeast Asia’s leading integrated logistics provider, seeks a Manager, Ground Operations (Turkish Cargo) to lead end-to-end air cargo, warehouse, and ramp operations, ensuring optimal flight utilization and strict regulatory compliance.

You will supervise ground handling partners, manage operational teams, and serve as the primary point of contact for external agents and civil aviation authorities.

Qualifications

• Bachelor’s Degree in Logistics, Supply Chain, Aviation, or equivalent field.

Responsibilities

• Lead and oversee end-to-end air cargo, warehouse, and ramp operations to ensure maximum flight utilization and regulatory compliance.
• Manage ground handling partners, supervise operational teams, and serve as the key operational point of contact for external agents and civil aviation authorities.
• Oversee cargo acceptance, build-up, breakdown, and ramp processes alongside GHAs, freight forwarders, and ramp teams to maintain connection times.
• Direct handling and build-up of odd-sized or special cargo, and manage ULD inventory, warehouse ops, and ground equipment.
• Ensure shipments comply with local customs, aviation safety, and international security standards; prepare for authority and airline audits.
• Act as escalation point for flight delays, damaged cargo, and operational disruptions, implementing recovery plans and managing customer claims.
• Supervise and coordinate cargo transfers across third-party CTOs.

Skills

Team leadership

Compliance

Flight capacity optimization

Ground handling coordination

Vendor management

Education

Bachelor’s Degree in Logistics, Supply Chain, Aviation, or equivalent

Job description

Teleport Malaysia, Southeast Asia’s leading integrated logistics provider, seeks a Manager, Ground Operations (Turkish Cargo) to lead end-to-end air cargo, warehouse, and ramp operations, ensuring optimal flight utilization and strict regulatory compliance.

You will supervise ground handling partners, manage operational teams, and serve as the primary point of contact for external agents and civil aviation authorities.