AI-Driven Freight Forwarding Senior Manager

Nissin International Logistics; Selangor; On-site; MYR 180,000 - 260,000; Full time

Benefits offered by this job

Position allowance

Transport allowance

Bonus

Medical insurance

Job summary

Nissin International Logistics in Malaysia seeks an experienced Forwarding Senior Manager to lead our freight forwarding department and drive AI-enabled improvements. You will oversee end-to-end operations, ensure compliance, and report to HODs.

The ideal candidate brings 15+ years in forwarding leadership, strong IT literacy with AI, and mastery of Incoterms and global freight practices. English and Bahasa Malaysia are essential for collaboration with internal teams.

Qualifications

• Minimum 15 years of forwarding management experience or equivalent high-impact leadership.
• Strong IT literacy with AI and automated systems in logistics.
• Deep knowledge of international trade, Incoterms, port operations, and global freight forwarding protocols.
• Excellent leadership, delegation, and communication with Heads of Departments.
• Fluent in English and Bahasa Malaysia; able to present to and work with HODs.

Responsibilities

• Lead end-to-end forwarding operations (Air, Sea, and Land) and optimize processes.
• Champion IT/AI adoption to improve efficiency and reduce bottlenecks.
• Ensure 100% customs compliance and renew licenses.
• Generate performance reports to guide long-term logistics strategy.
• Build strong relationships with shipping lines, carriers, and agents.
• Oversee daily workflow and meet tight shipping deadlines and KPIs.
• Mentor the forwarding team and drive continuous improvement.

Job description

Nissin International Logistics in Malaysia seeks an experienced Forwarding Senior Manager to lead our freight forwarding department and drive AI-enabled improvements. You will oversee end-to-end operations, ensure compliance, and report to HODs.

The ideal candidate brings 15+ years in forwarding leadership, strong IT literacy with AI, and mastery of Incoterms and global freight practices. English and Bahasa Malaysia are essential for collaboration with internal teams.