Agency Solutions Architect

TikTok; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

TikTok Malaysia is seeking an Agency Solutions Manager to grow strategic relationships with the Big 6 agencies and translate TikTok solutions into client value. This role sits at the intersection of agency strategy, product expertise, and revenue growth, requiring strong business judgment and stakeholder management.

The ideal candidate will build senior-level agency relationships, identify opportunities, and drive cross-functional collaboration to scale TikTok’s solutions across portfolios in a

Qualifications

• 5+ years in digital advertising or related commercial role.
• Experience managing agency relationships.
• Strong understanding of digital media KPIs.
• Ability to analyse performance and translate data into recommendations.
• Excellent communication and presentation skills.
• Ability to manage multiple priorities and cross-functional workstreams.
• Comfortable with ambiguity and fast-moving environments.

Responsibilities

• Build trusted, senior-level relationships with Malaysia’s Big 6 agency groups.
• Identify and convert revenue opportunities across TikTok’s advertising ecosystem.
• Develop product fluency and advise both agency and internal teams.
• Help agencies scale TikTok solutions across client portfolios.
• Diagnose problems and deliver independent, actionable solutions.
• Manage multiple concurrent workstreams with clear ownership.

Skills

Agency relationships

Cross-functional collaboration

Digital advertising

Data analysis

Presentation skills

Problem solving

Ambiguity management

Communication

Job description

TikTok Malaysia is seeking an Agency Solutions Manager to grow strategic relationships with the Big 6 agencies and translate TikTok solutions into client value. This role sits at the intersection of agency strategy, product expertise, and revenue growth, requiring strong business judgment and stakeholder management.

The ideal candidate will build senior-level agency relationships, identify opportunities, and drive cross-functional collaboration to scale TikTok’s solutions across portfolios in a