Agency Manager

MICO WORLD; Malaysia; Presencial; MYR 78.000 - 134.000; Jornada completa

Descripción de la vacante

MICO WORLD is hiring an Agency Management Specialist for the SUGO App. You will support agencies to improve performance, recruit agencies and hosts, and nurture a thriving host ecosystem through proactive management and training.

Ideal candidates are fluent in Malay, English and Chinese, with strong communication and ownership. You will work in a dynamic, global enablement role focusing on partnerships and platform growth.

Formación

• Fluent in Malay, English and Chinese as required for collaboration with agencies, hosts and partners.
• Strong interpersonal and communication skills to manage diverse stakeholders.
• Proactive, detail-oriented and responsible with a collaborative mindset.

Responsabilidades

• Agency management: support agencies with daily communications, policy explanations, FAQ handling and relationship care.
• Agency & Host BD: recruit agencies, influencers and hosts to join the platform and expand partnerships.
• Host/Talent management: improve host performance and income through targeted guidance and operational support.

Conocimientos

Malay

English

Chinese

Interpersonal skills

Communication

Ownership

Descripción del empleo

MICO WORLD is a leading global internet company focused on social entertainment, with a diverse portfolio that includes products like MICO, YoHo, TopTop, and SUGO. With years of market expertise, the company has established a strong presence in the Middle East, Southeast Asia, North America, Japan, and South Korea. MICO WORLD operates in over 150 countries and regions, serving a global user base of over 200 million. We are committed to leading the global social entertainment industry, creating more positive emotional values worldwide.

Job title: Agency Management Specialist (for SUGO App)

Responsibilities:

• Agency management: Provide comprehensive support to agencies to improve performance and long-term stability, including daily communication, activity coordination, policy explanation, FAQ handling, and relationship maintenance.
• Agency&Host BD: Recruit potential agencies, influencers, and hosts to join the platform. Build and maintain strong partnerships while continuously expanding the host ecosystem.
• Host/Talent management: Improve host performance and income through targeted management, training, and operational support. Identify, nurture, and develop high-potential and top-tier hosts.

Requirements:

• Proficient in Malay, English, and Chinese.
• Strong interpersonal and communication skills.
• Responsible, proactive, and detail-oriented with a strong sense of ownership.
• Team player with a positive and collaborative working attitude.
• Experience in operations, voice or live broadcasting platforms; existing resources in agencies and hosts are a strong plus.