Agency & Authority Liaison Executive

Team Keris Berhad; Ipoh; On-site; MYR 33,000 - 56,000; Full time

Job summary

Team Keris Berhad, a reputable property developer established in 1991, is seeking a Project Executive in Ipoh, Perak. The role involves monitoring project progress, preparing executive summaries, and maintaining strong communication with buyers and external agencies.

The candidate should have 1–3 years in agency liaison or sales support and be proficient in English and Bahasa Malaysia, with Mandarin as an added advantage.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Marketing, Communications or related field.
• Minimum 1–3 years of experience in agency liaison, sales support, customer engagement, or conversion-related roles.
• Experience in sales conversion, lead follow-up, or closing is an advantage.
• Property industry or agent-facing experience is an added advantage.
• Strong communication and relationship-building skills.
• Comfortable working with targets, KPIs, and conversion metrics.
• Able to manage objections and resolve issues professionally.
• Familiar with social media and digital customer engagement.
• Analytical, proactive, and results-oriented.

Responsibilities

• Monitor and provide reports on project progress and status.
• Prepare executive summaries and participate in formal review meetings.
• Visit project sites and attend progress meetings to stay informed on status and issues.
• Attend all regular meetings and support corporate policies and procedures.
• Serve as liaison between buyers and the company to ensure smooth communication during the sales process.
• Handle appointments, inquiries, and issues raised by external agencies promptly and professionally.

Skills

Communication

Relationship-building

Analytical thinking

Social media engagement

Education

Diploma or Bachelor's Degree in Business Administration, Marketing, Communications

Job description

1. Monitor and provide reports in the following areas as required:

Project Progress and status

Sales and marketing strategies to promote current and future projects

Project and sales documentation and reporting processes

Sales operations including after-sales customer service

Any other issues related to the business

2. Prepare executive summaries from information received in periodical reports and hold formal review meetings with the respective personnel.

3. Visit each project site and attend progress meetings as required in order to have working knowledge of current project status and issues.

4. Attend all regular meetings.

5. Assist in the development and implementation of corporate policies and procedures to achieve established corporate goals and support the corporate mission statement.

6. Must be responsible and able to work independently with high levels of energy and possess superior judgement and problem-solving capabilities.

7. Must be reliable, flexible, responsive and possess a sense of urgency when/if necessary, due to critical business demands and have a strong work ethic.

8. Responsible for handling and responding to all appointments, enquiries, and issues raised by external agencies in a timely and professional manner.

9. Acts as the key liaison between buyers and the company, ensuring smooth communication and coordination throughout the property sales process.

Job Requirements

Diploma or Bachelor's Degree in Business Administration, Marketing, Communications, or related field

Minimum 1-3 years of experience in agency liaison, sales support, customer engagement, or conversion-related roles

Experience in sales conversion, lead follow-up, or closing is an advantage

Property industry or agent-facing experience is an added advantage

Strong communication and relationship-building skills

Comfortable working with targets, KPIs, and conversion metrics

Able to manage objections and resolve issues professionally

Familiar with social media and digital customer engagement

Analytical, proactive, and results-oriented

Responsible and able to work independently with minimal supervision but also a good team-player

Willing to support company events, launches, and roadshows when required

Good command of English and Bahasa Malaysia; Mandarin language is an added advantage

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?


• What's your expected monthly basic salary?


• Which of the following types of qualifications do you have?


• How many years' experience do you have as a Project Executive?


• Which of the following languages are you fluent in?


• How would you rate your Bahasa Malaysia language skills?


• How would you rate your English language skills?


• How much notice are you required to give your current employer?

Established in 1991, Team Keris Berhad (TKB) is a reputable property developer with 34 years of proven experience delivering integrated developments across Perak. With projects valued at approximately RM5.0 billion, our portfolio includes shopping malls, commercial buildings, transport terminals, hotels and residential properties. As we continue expanding, TKB offers a stable and progressive environment, reflected in our 8-year average employee tenure. Join us in shaping the next phase of Perak's urban growth.