After-Sales Technician: Vehicle Diagnostics & Support

CRRC Rolling Stock Center (Malaysia) Sdn.Bhd.; Seberang Perai; On-site; MYR 48,000 - 64,000; Full time

Benefits offered by this job

Medical

Transport allowance

Meal allowance

Performance Incentive

Job summary

CRRC Rolling Stock Center (Malaysia) Sdn Bhd is seeking an After Sales Technician based in Bukit Tengah to provide after sale service support, troubleshoot technical issues, and deliver corrective actions to ensure customer satisfaction across traction, braking, and comfort systems.

You will follow up on requests and complaints, locate faults, perform repairs, test vehicle systems, and support commissioning with strong emphasis on quality assurance and hands-on problem solving in a manufacturing

Qualifications

• Diploma or Bachelor's Degree in Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
• Conversant in English, Mandarin, Bahasa Malaysia. Knowledge of other languages and dialects will be added advantage. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Possess good interpersonal and communication skills.

Responsibilities

• Provide after sales service support and corrective actions to ensure customer satisfaction.
• Follow up, respond to customer requests, complaints and after sale service.
• Locate faults, carry out repairs and replace parts.
• Conduct vehicle testing for traction, brake, PIS, air conditioning, door systems and lighting systems.
• Ensure quality inspection during commissioning and provide technical support.
• Perform vehicle dynamic tests and initial vehicle operation support.
• Undertake any other tasks assigned by supervisor as required.

Skills

English proficiency

Mandarin proficiency

Bahasa Malaysia proficiency

Interpersonal skills

Education

Diploma or Bachelor's Degree in Engineering (Electrical/Electronic) or equivalent

Job description

CRRC Rolling Stock Center (Malaysia) Sdn Bhd is seeking an After Sales Technician based in Bukit Tengah to provide after sale service support, troubleshoot technical issues, and deliver corrective actions to ensure customer satisfaction across traction, braking, and comfort systems.

You will follow up on requests and complaints, locate faults, perform repairs, test vehicle systems, and support commissioning with strong emphasis on quality assurance and hands-on problem solving in a manufacturing