Automotive Technical Support Engineer – Field & Diagnostics

Aisin Asia Sales Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

Aisin Asia Sales Malaysia Sdn Bhd in Kuala Lumpur is seeking an automotive technical support specialist to provide timely and accurate technical assistance to customers, suppliers and colleagues. The role includes trial fitment, diagnosing parts claims, and reporting with clear technical explanations.

You will evaluate, support the Business Development and Marketing teams from a technical perspective, compare competitor products, and contribute to manuals and training materials.

Qualifications

• Automotive technical and technology knowledge.
• Hands-on automotive repair and maintenance experience.
• Able to analyse problems, identify root cause, and document results.
• Good written and verbal communication in English or Chinese.
• Familiar with MS Office applications (Excel/Word/PowerPoint/Outlook).

Responsibilities

• Trial fitment and evaluation for newly developed products.
• Diagnose and troubleshoot parts claims with clear technical reports.
• Analyse parts claims and provide feedback to improve support and quality.
• Support Business Development and Marketing from an automotive technical view.
• Assist in developing technical manuals, bulletins and training materials.
• Present demonstrations to diverse audiences on proper handling and installation.
• Participate in regular team meetings to share solutions.
• Engage workshop connections to capture real-world practices and pain points.

Skills

Automotive repair

Independent problem-solving

English/Chinese communication

MS Office proficiency

Education

Automotive technical certificate or higher

Tools

Excel

Word

PowerPoint

Outlook

Job description

Aisin Asia Sales Malaysia Sdn Bhd in Kuala Lumpur is seeking an automotive technical support specialist to provide timely and accurate technical assistance to customers, suppliers and colleagues. The role includes trial fitment, diagnosing parts claims, and reporting with clear technical explanations.

You will evaluate, support the Business Development and Marketing teams from a technical perspective, compare competitor products, and contribute to manuals and training materials.