After-Sales Admin Pro: Claims, Invoices & Docs

STUNNING BIKE SDN BHD; West Coast Division; On-site; MYR 24,000 - 36,000; Full time

Job summary

STUNNING BIKE SDN BHD is seeking an organized Administrative Support Specialist to assist the After Sales Department with documentation, claims, invoicing and customer follow-ups. You will ensure service records are accurate and processed on time.

Responsibilities include handling warranty and insurance claims, preparing quotations and invoices, maintaining detailed records, and coordinating with HQ and other parties to resolve issues. Attention to detail and reliability are essential.

Qualifications

• Minimum 1–2 years of administration or after-sales experience.
• Strong organizational and documentation skills.
• Proficient in MS Office, especially Excel and Word.
• Good communication and follow-up abilities.
• Detail-oriented and able to work accurately with multiple tasks.
• Experience in warranty or insurance claims is a plus.

Responsibilities

• Process warranty and insurance claims documentation.
• Submit claims and documents to HQ, insurers, suppliers.
• Monitor pending claims and follow up on required documents.
• Prepare service quotations, invoices and credit notes.
• Send service reminders and maintain follow-up records.
• Maintain accurate client, vehicle, service and claim records.
• Ensure job cards, inspection forms and invoices are filed.
• Assist Service Advisor and workshop with admin and claims.
• Coordinate with HQ to resolve documentation issues.
• Monitor outstanding matters and ensure timely follow-up.
• Perform other admin duties as assigned.

Skills

Organizational skills

Documentation skills

Communication skills

Multitasking

Tools

Microsoft Office

Excel

Word

Job description

STUNNING BIKE SDN BHD is seeking an organized Administrative Support Specialist to assist the After Sales Department with documentation, claims, invoicing and customer follow-ups. You will ensure service records are accurate and processed on time.

Responsibilities include handling warranty and insurance claims, preparing quotations and invoices, maintaining detailed records, and coordinating with HQ and other parties to resolve issues. Attention to detail and reliability are essential.