Advisor II, B2B Sales (Cloud Sales)

Convergys; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Convergys is seeking an Advisor II, B2B Sales (Cloud Sales) to drive cloud solutions sales in Malaysia. The role interfaces with partners and customers to develop pipelines, recruit partners, and promote regional campaigns.

A focus on end-to-end sales and exceptional customer experience is required. The ideal candidate has 3–4 years in cloud/software sales, a relevant diploma/degree, and strong interpersonal/communication skills.

Qualifications

• 3-4 years min. experience in similar roles (Cloud/Software Sales Preferred)
• Diploma/Degree in Business/ Marketing/ IT or an equivalent discipline
• Sound knowledge/passion in IT industry/products/solutions preferred
• Experience in vendor management in IT distribution is an asset
• Must be able to search out business leads
• Strong team player and customer oriented
• Self-motivated, goal oriented, desire to deliver results
• Creative with strong interpersonal and communication skills
• Ability to work well under pressure while maintaining high attention to detail

Responsibilities

• Inside Sales: Sourcing new sales opportunities through lead follow-up and outbound cold calls and emails
• Drive partner recruitment & growth; promote sales programs developed for partners
• Partner engagement to drive business in the region (end-to-end sales)
• Drive registration to marketing campaign/webinars for cloud solutions products
• Channel sales, channel recruitment & opportunity progression
• Maximize sales opportunities from the existing partner ecosystem
• Engage with existing partners and end customers where applicable
• Add/maintain contact database for respective segments as per needs of the business
• Customer Success: Target install base to prospecting, build pipeline via phone, email or other online channels
• Support dormant reactivation campaign programs
• Driving up consumption and yield
• Customer issues and helping the sales team with upsells and renewals
• Focused on building loyalty with existing partners
• Long term retention and ensuring customer has great experience
• Engage with existing partners and/or onboard net new
• Addressing customer issues and helping the sales team with upsells and renewals

Skills

Cloud/Software sales

Strong team player

Customer oriented

Interpersonal skills

Communication skills

Self-motivated

Goal oriented

Attention to detail

Lead generation/searching for business

Education

Diploma/Degree in Business/ Marketing/ IT

Job description

## Advisor II, B2B Sales (Cloud Sales)Applylocations: MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40time type: Full timeposted on: Posted Todayjob requisition id: R1749514Job Title:Advisor II, B2B Sales (Cloud Sales)Job DescriptionThe Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support.**Inside Sales*** Sourcing new sales opportunities through lead follow-up and outbound cold calls and emails* Drive partner recruitment & growth promote sales programs developed for partners* Partner engagement to drive business in the region (end-to-end sales)* Drive registration to marketing campaign/webinars for cloud solutions products* Channel sales, channel recruitment & opportunity progression* Maximize sales opportunities from the existing partner ecosystem* Engage with existing partners and end customers where applicable* Add/maintain contact database for respective segments as per needs of the business **Customer Success*** Target install base to prospecting, build pipeline via phone, email or other online channels* Support dormant reactivation campaign programs* Driving up consumption and yield* Customer issues and helping the sales team with upsells and renewals* Focused on building loyalty with existing partners* Long term retention and ensuring customer has great experience* Engage with existing partners and/or onboard net new* Focused on building loyalty, key focus on partner growth and dormant reactivation* Addressing customer issues and helping the sales team with upsells and renewals.**Knowledge, Skills and Experience:*** 3-4 years min. experience in similar roles(Cloud/Software Sales Preferred)* Diploma/Degree in Business/ Marketing/IT or an equivalent discipline* Sound knowledge/passion in IT industry/products/solutions preferred* Experience in vendor management in IT distribution is an asset* Must be able to search out business leads* Strong team player and customer oriented* Self-motivated, goal oriented, desire to deliver results* Creative with strong interpersonal and communication skills* Ability to work well under pressure while maintaining high attention to detail. **Other information:*** 5 days' work week (Monday - Friday)* KL Office is located at NU Tower, Kuala Lumpur.* Permanent position* Fully- OnsiteLocation:MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40Language Requirements:English, Mandarin (Required)Time Type:Full time2026-08-02