Admissions Operations Lead: Bed & Deposit Management

KPJ Selangor Specialist Hospital; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

KPJ Selangor Specialist Hospital in Kuala Lumpur is seeking an Admissions Supervisor to oversee the verification and admission units, manage bed occupancy, deposits, and related processes. The role emphasizes smooth patient flow, accurate documentation, and policy compliance.

The candidate will supervise staff, coordinate with wards and clinics, monitor reports, and drive continuous improvements in patient admission services and service quality.

Qualifications

• SPM education is the minimum requirement.
• Diploma in Business Administration or equivalent preferred.
• Minimum 2 years working experience; more than 3 years preferred.
• Good team spirit, helpful, courteous, cheerful, and strong communication.

Responsibilities

• Supervise verification counter staff; roster prepared every 2 weeks.
• Oversee admission unit; manage daily admissions and bed management.
• Ensure all insurance forms submitted and scanned into HITS promptly.
• Ensure guarantee letters are received and processed.
• Prepare monthly admission reports and bed census reports.
• Maintain 5S and IMS/Hospital Accreditation compliance.

Skills

Communication skills

Teamwork

Customer service mindset

Problem solving

Education

SPM

STPM

Diploma in Business Administration or equivalent

Tools

HITS system

Bed Management System (BMS)

IMS compliance knowledge

Job description

KPJ Selangor Specialist Hospital in Kuala Lumpur is seeking an Admissions Supervisor to oversee the verification and admission units, manage bed occupancy, deposits, and related processes. The role emphasizes smooth patient flow, accurate documentation, and policy compliance.

The candidate will supervise staff, coordinate with wards and clinics, monitor reports, and drive continuous improvements in patient admission services and service quality.