Compassionate Hospital Admissions Specialist

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 27,000 - 40,000; Full time

Job summary

KPJ Healthcare Berhad in Malaysia is seeking staff to manage admitted patients at registration with KCIS/HITS, verify patient identity with MyKad, collect deposits, and update patient details. The role covers bed allocation, ward transfer, and after-hours duties in A&E.

You will ensure compliance with patient safety goals, hospital policies, and PDPA forms, and you will assist relatives during admission, accompany to wards, and uphold quality standards as KPJ continues to expand its integrated

Responsibilities

• Register inpatient and outpatients using KCIS / HITS system.
• To use card reader to verify patient identification through Mykad.
• New case patient/relative require to filling up details and signing of consent and PDPA form.
• Any changes of patient details require update immediately in KCIS/HITS system.
• Update the progress of admission process in Portal Care Tracker-Business Office.
• Responsible for admission process: ID Band is printed and wearing to patient hand correctly.
• Bed allocation and patient details in HITS system are updated.
• Details explanation given to patient based on checklist admission.
• Collect sufficient deposit from patients upon admission and patient failed to pay deposit will be follow up on next day.
• To carried out duties at registration counter accident and emergency area after office hours.
• To check the availability of beds for patients with Bed Management Coordinator
• Accompany patient/relative to the respective ward upon admission.
• Serve with kindness to all patients during their admission to hospital
• To carried out duties as an employee as stipulated in Occupational Safety and Health Act and Regulations 1994:-
• a. To take reasonable care at work for the safety of yourself and other persons;
• b.To co-operate with your employer or any other person in the discharge of any duty; To wear or use any protective equipment or clothing provided by the employer.
• c. To comply with any instruction or measure on occupational safety and health
• To comply with any instruction or measure on occupational safety and health.
• Participate actively in any other new service that is introduced
• Ensure compliance of Patient safety goals as safety improvement measures recommended by World Alliance for Patient Safety (2008)
• Ensure the policies on Patient and Family's Rights are addressed at all times.
• Ensure all Hospital policies and procedures and Hospital Accreditation are adhered to and records maintained, if and when these programs are implemented.
• Adopt the policies and procedures of ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 Malaysian Hospital Accreditation Standards and Joint Commission International Accreditation Standards
• 15. Any appropriate job assigned by Superior

Job description

KPJ Healthcare Berhad in Malaysia is seeking staff to manage admitted patients at registration with KCIS/HITS, verify patient identity with MyKad, collect deposits, and update patient details. The role covers bed allocation, ward transfer, and after-hours duties in A&E.

You will ensure compliance with patient safety goals, hospital policies, and PDPA forms, and you will assist relatives during admission, accompany to wards, and uphold quality standards as KPJ continues to expand its integrated