Admissions Officer

Regent International School; Sungai Petani; On-site; MYR 33,000 - 60,000; Full time

Job summary

Regent International Schools in Malaysia is seeking a dedicated Admissions Officer to oversee the admissions process and be the first contact for families exploring the school. You will manage prospective enquiries, coordinate visits and assessments, and guide families through each enrolment step with a professional, welcoming approach.

The ideal candidate will possess excellent English communication, strong organisational skills, and a collaborative mindset to support student recruitment and

Qualifications

• Strong written and verbal communication in English.
• Excellent interpersonal and stakeholder engagement.
• Good administrative and organisational abilities with attention to detail.
• Friendly, approachable and professional with strong customer service.
• Ability to manage multiple priorities and meet deadlines.
• Sound judgement with discretion in sensitive situations.
• Collaborative attitude across departments.
• Proactive in supporting student recruitment and admissions.

Responsibilities

• Serve as the primary contact for prospective families, ensuring admissions enquiries are handled efficiently and courteously.
• Maintain regular communication with prospective parents and provide timely updates throughout the admissions journey.
• Arrange and conduct school visits, introducing families to the school's learning environment, facilities, programmes, and student development opportunities.
• Coordinate student entrance assessments, including scheduling, preparation, administration, and follow-up arrangements.
• Review applications and supporting documents to ensure they meet the school's admission requirements and guidelines.
• Evaluate applications and communicate observations or concerns to school leaders for further consideration.
• Manage admissions databases and maintain records of enquiries, prospective students, assessments, progress, and enrolments.
• Coordinate with other departments to ensure a seamless transition for new students.

Skills

English communication

Interpersonal skills

Administrative skills

Customer service

Multitasking

Discretion

Collaboration

Proactive recruitment support

Job description

Regent International Schools is looking for a dedicated, service-oriented, and highly organised Admissions Officer to become part of our growing team. In this role, you will oversee the admissions process and serve as one of the first points of contact for families exploring educational opportunities at our school.

You will be responsible for managing prospective parent enquiries, coordinating school visits and student assessments, and guiding families through each stage of the enrolment journey. The ideal candidate will have excellent communication skills, a strong sense of responsibility, and the ability to deliver a positive and professional experience to every prospective family.

As an ambassador of Regent International Schools, you will play an important role in promoting our educational offerings, communicating our school values, and building lasting relationships with parents and the wider community.

What We’re Looking For

Strong written and verbal communication skills in English.

Excellent interpersonal skills with the confidence to interact with parents and stakeholders from diverse backgrounds.

Good administrative and organisational abilities, with a keen eye for accuracy and detail.

A friendly, approachable, and professional personality with strong customer service skills.

The ability to manage multiple priorities and meet deadlines in a fast-paced working environment.

Sound judgement and the ability to handle enquiries, concerns, and sensitive situations with discretion.

A collaborative attitude with the ability to work effectively with colleagues across different departments.

A proactive mindset and a genuine interest in supporting student recruitment and school admissions.

Key Responsibilities

Serve as the primary contact for prospective families, ensuring all admissions enquiries are handled efficiently and courteously.

Maintain regular communication with prospective parents and provide timely updates throughout the admissions journey.

Arrange and conduct school visits, introducing families to the school's learning environment, facilities, programmes, and student development opportunities.

Coordinate student entrance assessments, including scheduling, preparation, administration, and follow-up arrangements.

Review applications and supporting documents to ensure they meet the school's admission requirements and guidelines.

Evaluate applications and communicate relevant observations or concerns to the appropriate school leaders for further consideration.

Manage admissions databases and maintain comprehensive records of enquiries, prospective students, assessments, application progress, and enrolment confirmations.

Work alongside the Security Department to coordinate visitor arrangements and ensure a pleasant arrival experience for prospective families.

Monitor waiting lists and reconnect with interested families when admission opportunities become available.

Explain the school's policies, procedures, expectations, and admission requirements clearly to prospective parents.

Escalate exceptional applications or cases requiring further assessment to the Principal or relevant management representatives.

Prepare admissions summaries, student recruitment updates, and periodic reports for management review.

Coordinate with academic, finance, marketing, and administrative departments to ensure new students experience a seamless transition into the school.

Support student recruitment activities, admissions campaigns, and other school-related events when required.

Carry out additional assignments and responsibilities as delegated by the reporting manager.

Join Our Team

Are you passionate about connecting with families, building meaningful relationships, and contributing to the growth of an international school community?

Join Regent International Schools and become part of a team committed to providing a welcoming admissions experience, attracting new families, and creating opportunities for students to thrive.

Regent International School is a network of schools that provide high-quality education to students in Malaysia. Our first campus was established in Klang in 2011, and since then, the school has expanded to other campuses such as Kuantan, and Sungai Petani. Regent International School offers a comprehensive curriculum that includes the International Primary Curriculum (IPC) and the International General Certificate of Secondary Education (IGCSE) for students aged 5-17. We also provide a range of co-curricular activities that help students develop their interests and talents.