Patient Admissions & Care Navigator

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 36,000 - 58,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a patient services assistant at our Kuala Lumpur hospital to register inpatients and outpatients using the KCIS system and gather deposits where required.

You will process guarantee letters, accompany patients to wards, and uphold safety standards under the Occupational Safety and Health Act, contributing to continuous service improvements.

Join a leading private healthcare network focused on quality, innovation, and community outreach across Malaysia and beyond.

Responsibilities

• Register inpatient and outpatients using KCIS system.
• Collect deposits from patients upon admission and before any surgery.
• Process guarantee letters.
• Accompany patient/relative to the respective ward upon admission.
• Comply with Occupational Safety and Health Act and Regulations 1994; wear protective equipment and follow safety instructions.
• Participate actively in any new service introduced.

Tools

KCIS system

Job description

KPJ Healthcare Berhad is seeking a patient services assistant at our Kuala Lumpur hospital to register inpatients and outpatients using the KCIS system and gather deposits where required.

You will process guarantee letters, accompany patients to wards, and uphold safety standards under the Occupational Safety and Health Act, contributing to continuous service improvements.

Join a leading private healthcare network focused on quality, innovation, and community outreach across Malaysia and beyond.