Administrative Coordinator, Guest Services

Le Méridien Hotels & Resorts; Kuala Lumpur; On-site; MYR 36,000 - 58,000; Full time

Job summary

Le Méridien Kuala Lumpur is seeking an Administrative Assistant to serve as the primary contact for guests and clients, handling inquiries by phone and email and maintaining records in our systems.

Daily duties include entering and retrieving information in databases, preparing letters and documents, and ensuring accuracy, confidentiality, and professional presentation. This full-time, non-management position requires a polished appearance and strong teamwork within the hotel.

Responsibilities

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness.
• Enter and locate work-related information using computers and/or point of sale systems.

Job description

Le Méridien Kuala Lumpur is seeking an Administrative Assistant to serve as the primary contact for guests and clients, handling inquiries by phone and email and maintaining records in our systems.

Daily duties include entering and retrieving information in databases, preparing letters and documents, and ensuring accuracy, confidentiality, and professional presentation. This full-time, non-management position requires a polished appearance and strong teamwork within the hotel.