Administration Assistant

Promac Marketing Sdn Bhd; Kepong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent marketing firm located in Kuala Lumpur seeks a professional to manage customer inquiries and sales orders while coordinating delivery schedules. Responsibilities include monitoring inventory levels, addressing customer complaints, and issuing required documentation. Candidates should have at least a Diploma with strong communication, planning, and negotiation skills, and proficiency in Microsoft Office applications. Previous experience in sales administration is an advantage. Immediate starters preferred.

Qualifications

• Minimum STPM / Diploma or Above.
• At least 1 year working experience in related field.
• Candidate with Sales Admin background will be added advantage.
• Strong in verbal and written communication.
• Strong planning and organizing skills.
• Good in negotiation and customer relationship skills.
• Good at figures/Mathematical sense.
• Good command in Microsoft Excel, Word and PowerPoint.
• High achievement motivation with strong desire to learn and grow.
• Able to start work immediately will be added advantage.

Responsibilities

• Manage customer’s enquiries and sales order.
• Communicate and coordinate delivery schedule with logistics.
• Assist and manage customer’s complaints.
• Analyze customer orders pattern.
• Issuing SAP system documents.
• Monitor stock inventory and propose purchase quantity.
• Ensure inventory is in good quality.
• Issue Purchase Order to supplier.
• Update inventory record.
• Liaise with Warehouse and 3rd party logistics.

Skills

Verbal communication

Written communication

Planning skills

Organizing skills

Negotiation skills

Customer relationship skills

Mathematical sense

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Education

STPM / Diploma or Above

Job description

Responsibilities

Manage customer’s enquiries and sales order.

Manage, prepare, communicate and coordinate delivery schedule with Centralized Logistic Department and update sales personnel.

Assist and manage customer’s complaints and survey.

Analyze customer orders pattern and verify with sales personnel.

Issuing SAP system documents, Sales Order (SO) , Delivery Order (DO), Invoice and Credit Note.

Updating suppliers’ invoices and customers payment to Finance dept.

Manage and send monthly Statement of Account to customer.

Monitor the customer’s credit limit, credit terms, collection and payment.

Inventory

Monitor stock inventory and ensure availability and propose purchase quantity when inventory on hand is low.

Ensure inventory is in good quality and good condition.

Check and audit warehouse if needed.

Procurement & Production Planning

Issue Purchase Order to supplier.

Monitor purchased quantity by liaising with the person in charge.

Updating inventory record.

Others

Undertake projects / duties as and when necessary, in line with the business and company’s needs.

Liaise with Warehouse and 3rd party logistic in arranging sales delivery.

Manage any problem faces by logistic.

Job Requirements

• Minimum STPM / Diploma or Above.
• At least 1 year working experience in related field. Candidate with Sales Admin background will be added advantage.
• Strong in verbal and written communication.
• Strong planning and organizing skills.
• Good in negotiation and customer relationship skills.
• Good at figures/Mathematical sense.
• Good command in Microsoft Excel, Word and PowerPoint.
• High achievement motivation a with strong desire to learn and grow.
• Able to start work immediately will be added advantage.

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