Admin Support - PROTON Body & Paint

CS PRIMA AUTO SDN. BHD.; Bayan Lepas; On-site; MYR 28,000 - 39,000; Full time

Job summary

CS PRIMA AUTO SDN. BHD. is seeking a responsible Admin to support daily operations at the Proton Body & Paint outlet in Bayan Lepas, Penang.

The role focuses on insurance claims administration, accident repair documentation, job coordination, and customer paperwork. Ideal candidate understands motor insurance claims and accident repair processes, with strong attention to detail and the ability to coordinate with customers, insurance companies, adjusters, workshops, and internal teams.

Qualifications

• Knowledge of motor insurance claims.
• Ability to coordinate with customers, insurance companies, adjusters, workshops and internal teams.
• Strong attention to detail.

Responsibilities

• Assist with administrative tasks related to automotive insurance claims and accident repair documentation.
• Prepare, check, and organise insurance claim documents and related paperwork.
• Update and maintain customer, vehicle, repair, and insurance records in the system.
• Support daily administrative tasks for the Body & Paint operation and coordinate with stakeholders.

Job description

Job Summary

We are looking for a responsible and organised Admin to support the daily administrative operations of our Proton Body & Paint outlet. The role will focus on insurance claims administration, accident repair documentation, job coordination, and customer-related paperwork.

The ideal candidate should have knowledge of motor insurance claims and accident repair processes, with good attention to detail and the ability to coordinate with customers, insurance companies, adjusters, workshops, and internal teams.

Key Responsibilities

Insurance Claim Support

• Assist the Body & Paint team with administrative tasks related to automotive insurance claims.
• Assist in preparing, checking, and organising insurance claim documents.
• Support the team in following up with insurance companies and adjusters on claim status.
• Ensure required documents and information are available for claim processing.
• Assist in tracking pending claims and outstanding documents.

Body & Paint Administrative Support

• Assist with the preparation of job files, repair orders, quotations, invoices, and other documents.
• Maintain and organise customer, vehicle, repair, and insurance records.
• Assist the Body & Paint team with daily administrative tasks.
• Ensure documents are properly filed and easily accessible.

Customer & Insurance Documentation

• Assist customers with basic documentation requirements for insurance claims.
• Collect and check customer, vehicle, insurance, and accident-related documents.
• Assist the team in communicating with customers regarding required documents and information.
• Ensure customer information is recorded accurately.

Data Entry & Record Updating

• Update customer, vehicle, insurance claim, and repair information in the relevant system or tracking sheet.
• Maintain accurate records of ongoing and completed repair jobs.
• Assist in preparing simple reports and summaries when required.