Bodyshop & Paint Manager

AutoWorld Asia Sdn Bhd; Sungai Buloh; On-site; MYR 67,000 - 89,000; Full time

Job summary

AutoWorld Asia in Malaysia is seeking an experienced Bodyshop & Paint Service Manager to lead daily operations, ensure quality workmanship and profitability targets, and coordinate with external contractors.

You will oversee a team of technicians, ensure manufacturer standards, and deliver timely repairs while maintaining high customer satisfaction and compliance with insurance requirements.

Qualifications

• Diploma or higher in automotive/mechanical engineering or equivalent.
• At least 3 years in automotive (body & paint) industry.
• Proven track record in customer service.

Responsibilities

• Achieve profitability targets for bodyshop and paint business.
• Ensure smooth bodyshop operations.
• Manage external contractors to meet turnaround times.
• Develop and enhance bodyshop & paint operations.
• Supervise bodyshop & paint team to ensure smooth daily operations.
• Ensure bodyshop & paint meet manufacturers’ requirements.
• Meet customer satisfaction and insurance claim requirements.
• Perform other tasks as assigned.
• Any other tasks assigned by your superior.

Skills

Customer service

Negotiation

Interpersonal communication

Education

Automotive/Mechanical engineering degree or diploma

Job description

Achieve overall profitability target of bodyshop and paint business

Ensure smooth and effective bodyshop operations

Manage external contractors to ensure within required turnaround time

Enhance and further develop bodyshop & paint operations

Supervise the bodyshop & paint team to ensure smooth running of daily operations

Ensure that the bodyshop & paint meet the manufacturers’ requirements

Continuously meeting customers satisfaction and fulfil insurance company expectations in respect of repair deadline, repair quality and claim requirements

Perform other tasks as and when assigned

Any other tasks assigned by your superior

Job Requirements:

Must possess at least Diploma/Advanced/Higher/Graduate Diploma/Degree in Automotive/ Mechanical Engineering or equivalent.

Minimum 3 years working experience in the automotive (B&P) industry.

Proven track record in customer service

Able to negotiate and influence

Excellent interpersonal and communication skills

Unlock job insights

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?

AutoWorld Asia, with our passion for excellence, aims to be YOUR first choice for all you automobile needs!

With a modern facility and courteous staff, AutoWorld Asia aims to customer's first choice when it comes to their automobile needs. Fully equipped from the lobby to the service centre, customers can find comfort in the spacious waiting lounge, complete with a kid's corner & playland to keep young children entertained while you enjoy the many value added services such as FREE wireless internet access, ASTRO, and a diverse selection of reading materials. We even have prayer rooms, both male & female for our Muslim customers.

While you wait in comfort, you can rest and assured that your car is receiving first class care in one of our 20 well-equipped service bays. With experienced service engineers to attend personally to your vehicle, we aim to provide quality servicing, everytime. And if you ever have any questions pertaining to your car, our friendly service advisors are ever ready to attend your needs.

Finally, with an abundance of spare parts in our on-site warehousing area, you can be assured that there will be minimal delays to any mechanical or electrical faults that need attention.

AutoWorld Asia, with our passion for excellence, aims to be YOUR first choice for all you automobile needs!

With a modern facility and courteous staff, AutoWorld Asia aims to customer's first choice when it comes to their automobile needs. Fully equipped from the lobby to the service centre, customers can find comfort in the spacious waiting lounge, complete with a kid's corner & playland to keep young children entertained while you enjoy the many value added services such as FREE wireless internet access, ASTRO, and a diverse selection of reading materials. We even have prayer rooms, both male & female for our Muslim customers.

While you wait in comfort, you can rest and assured that your car is receiving first class care in one of our 20 well-equipped service bays. With experienced service engineers to attend personally to your vehicle, we aim to provide quality servicing, everytime. And if you ever have any questions pertaining to your car, our friendly service advisors are ever ready to attend your needs.

Finally, with an abundance of spare parts in our on-site warehousing area, you can be assured that there will be minimal delays to any mechanical or electrical faults that need attention.