ADMIN SALES CUM CUSTOMER SERVICES (fresh graduate)

Zeal Cleaning Services; West Coast Division; On-site; MYR 18,000 - 30,000; Full time

Job summary

Zeal Cleaning Services in Sabah is seeking an Admin Sales cum Customer Services fresher to join our Penampang team. This full-time role blends sales support, admin tasks and customer service to help grow client relationships.

As a fresh graduate, you will support the sales process, prepare proposals, manage client records, handle inquiries by phone or email, and assist with invoicing and billing inquiries. You will work closely with the team to ensure timely service delivery, accurate

Responsibilities

• Managing client enquiries and providing timely, professional responses to customer service requests via email, telephone, and other communication channels
• Processing and coordinating sales orders, quotes, and contract documentation
• Maintaining accurate client records and databases, ensuring all information is up to date and organised
• Supporting the sales team by preparing proposals, presentations, and client materials
• Scheduling and coordinating service appointments and site visits
• Following up with clients regarding service delivery, satisfaction, and renewal opportunities
• Handling general administrative tasks including filing, data entry, and document preparation
• Assisting with invoicing, billing inquiries, and payment processing
• Contributing to the development of client relationships and identifying opportunities for business expansion
• Supporting marketing initiatives and promotional activities as required

Job description

ADMIN SALES CUM CUSTOMER SERVICES (fresh graduate)

About us Zeal Cleaning Services is a dynamic and growing cleaning services company committed to delivering exceptional hygiene and maintenance solutions to our valued clients across the region. We pride ourselves on our professional approach, attention to detail, and unwavering commitment to customer satisfaction. Our team is dedicated to building long-term relationships with clients whilst maintaining the highest standards of service excellence.

About the role We are seeking a motivated and enthusiastic Admin Sales cum Customer Services professional to join our team in Penampang, Sabah. This is an excellent opportunity for a fresh graduate to launch your career in a fast-paced, customer-focused environment. This is a full-time position that plays a crucial role in bridging our sales, administrative, and customer service operations. You will be instrumental in supporting our business growth whilst ensuring every client receives outstanding service and support.

Key responsibilities

Managing client enquiries and providing timely, professional responses to customer service requests via email, telephone, and other communication channels

Processing and coordinating sales orders, quotes, and contract documentation

Maintaining accurate client records and databases, ensuring all information is up to date and organised

Supporting the sales team by preparing proposals, presentations, and client materials

Scheduling and coordinating service appointments and site visits

Following up with clients regarding service delivery, satisfaction, and renewal opportunities

Handling general administrative tasks including filing, data entry, and document preparation

Assisting with invoicing, billing inquiries, and payment processing

Contributing to the development of client relationships and identifying opportunities for business expansion

Supporting marketing initiatives and promotional activities as required