ADMIN & OPERATIONS ASSISTANT

Sara Batik Exclusive; Kota Bharu; On-site; MYR 28,000 - 45,000; Full time

Job summary

Sara Batik Exclusive in Malaysia is seeking an Admin & Operations Assistant to support daily batik and fashion business activities. You will manage stock records, monitor levels, process orders and returns, assist with packing, and coordinate with TikTok LIVE hosts to ensure product availability.

The role requires a detail‑oriented, reliable, independent worker who is proficient in Google Sheets and Microsoft Office, with good communication and problem‑solving skills and an interest in fashion

Qualifications

• Organised and detail-oriented.
• Responsible and reliable.
• Good communication and problem-solving skills.
• Able to work independently.
• Interested in fashion, retail and batik.
• Previous admin, retail or operations experience is an advantage.

Responsibilities

• Manage and update stock records and inventory
• Monitor stock levels and identify low/out-of-stock items
• Handle customer aftersales, returns, exchanges and complaints
• Follow up on pending customer orders and issues
• Prepare and maintain daily sales and operational records
• Coordinate with TikTok LIVE hosts regarding product availability
• Assist with packing, order and product-related coordination when required
• Maintain organised company files and documentation
• Assist with daily administrative and operational tasks
• Support the team to ensure smooth day-to-day operations

Skills

Organised

Detail-oriented

Responsible

Reliable

Problem-solving

Independent

Communication

Tools

Google Sheets

Microsoft Office

Job description

We're looking for a responsible, organised and detail-oriented Admin & Operations Assistant to support our daily batik and fashion business operations.

Key responsibilities

• Manage and update stock records and inventory


• Monitor stock levels and identify low/out-of-stock items


• Handle customer aftersales, returns, exchanges and complaints


• Follow up on pending customer orders and issues


• Prepare and maintain daily sales and operational records


• Coordinate with TikTok LIVE hosts regarding product availability


• Assist with packing, order and product-related coordination when required


• Maintain organised company files and documentation


• Assist with daily administrative and operational tasks


• Support the team to ensure smooth day-to-day operations

About you

• Organised and detail-oriented


• Responsible and reliable


• Comfortable using Google Sheets / Microsoft Office


• Good communication and problem-solving skills


• Able to work independently


• Interested in fashion, retail and batik


• Previous admin, retail or operations experience is an advantage