Admin Operations

Toll Group; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

Toll Group is a leading logistics provider in Malaysia, delivering a broad range of services across road, air, sea, and rail. The role focuses on ensuring accurate order preparation, timely deliveries, and robust record-keeping to support our customers' operations.

Key duties include creating precise pick lists, processing SAP transactions, coordinating with warehouse leaders, and handling customer inquiries.

Responsibilities

• Create pick lists – Generate accurate pick lists based on customer orders and delivery schedules.
• Process SAP picking transactions – Execute picking, stock allocation, and related warehouse transactions in SAP.
• Coordinate picking activities – Work closely with Warehouse Leaders to ensure timely and accurate order preparation.
• Coordinate customer deliveries – Liaise with customers to confirm delivery schedules, special requirements, and shipment updates.
• Coordinate COA documentation – Work with the QC team to ensure Certificates of Analysis (COA) are prepared before shipment.
• Maintain operational records – Update Excel reports for daily orders, deliveries, inventory movement, and operational tracking.
• Monitor order status – Track order progress and ensure all shipments are completed according to schedule.
• Prepare shipping documents – Ensure delivery orders, invoices, and related documents are complete and accurate before dispatch.
• Handle customer enquiries – Respond to delivery-related enquiries and provide timely updates on order status.

Job description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Key Responsibilities

• Create pick lists – Generate accurate pick lists based on customer orders and delivery schedules.
• Process SAP picking transactions – Execute picking, stock allocation, and related warehouse transactions in SAP.
• Coordinate picking activities – Work closely with Warehouse Leaders to ensure timely and accurate order preparation.
• Coordinate customer deliveries – Liaise with customers to confirm delivery schedules, special requirements, and shipment updates.
• Coordinate COA documentation – Work with the QC team to ensure Certificates of Analysis (COA) are prepared before shipment.
• Maintain operational records – Update Excel reports for daily orders, deliveries, inventory movement, and operational tracking.
• Monitor order status – Track order progress and ensure all shipments are completed according to schedule.
• Prepare shipping documents – Ensure delivery orders, invoices, and related documents are complete and accurate before dispatch.
• Handle customer enquiries – Respond to delivery-related enquiries and provide timely updates on order status.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact.

Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Our Mission

We're on a mission to help move the businesses that move the world. With over 130 years' experience, Toll Group, proudly part of Japan Post, operates an extensive global logistics network, covering road, air, sea and rail across 500 locations in more than 27 countries. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow through curiosity, with industry-leading training, alongside talented experts. Play a vital role to deliver what matters while taking on diverse challenges and new responsibilities to move you, our customers and our world further. Visit https://www.careers.tollgroup.com to learn more.

To find out more about us visit www.careers.tollgroup.com