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Employment Type: Full-Time
Working Arrangement: Office-Based
Location: Glomac Damansara Mall
Working Hours: Flexi Hours (45 hours) 3 days in office and be in Office upon request
Administrative & Operations Executive
Employment Type: Full-Time
Working Arrangement: Office-Based
Location: Glomac Damansara Mall
Working Hours: Flexi Hours (45 hours) 3 days in office and be in Office upon request
About the Role
Ori Smart Living is a smart home solutions company based in Malaysia.
We are looking for a responsible, organised and detail-oriented Administrative & Operations Executive to support our daily business operations. This is a full-time, office-based (hybrid) position covering administrative work, purchasing coordination, expense claims, quotations, invoicing, payment processing, delivery tracking and client payment follow-ups.
The successful candidate should be comfortable managing multiple tasks, working with spreadsheets and communicating professionally with suppliers, clients and internal team members.
Key Responsibilities
Administrative and Document Management
- Maintain proper filing and organisation of invoices, receipts, payment records, supplier documents and other company records.
- Download, compile and organise supporting documents for monthly claims and expenses.
- Prepare and update travelling claim forms and other administrative spreadsheets accurately.
- Ensure all documents are properly labelled, filed and easily accessible.
- Respond to administrative enquiries through email, WhatsApp and other communication platforms.
- Provide general administrative support to the management team.
Sales Quotation and Invoicing Support
- Assist in preparing client quotations, invoices and project cost breakdowns.
- Process supplier pricing files and extract relevant product and cost information.
- Prepare Xero-compatible CSV files and project detail spreadsheets.
- Calculate selling prices based on product costs, discounts, commissions and profit margins.
- Check quotation and invoice information carefully before submission.
- Maintain updated records of quotations, invoices and project payments.
Purchasing and Supplier Coordination
- Communicate with local and China-based suppliers regarding product pricing, stock availability and purchase orders.
- Place and follow up on stock orders through WeChat, WhatsApp, email or other designated platforms.
- Coordinate payment arrangements and currency exchange transactions when required.
- Prepare and maintain purchase order records.
- Update the internal purchasing tracker with order details, payment status, currency amounts and delivery information.
- Follow up with suppliers to ensure orders are processed and delivered on schedule.
Delivery and Logistics Tracking
- Monitor deliveries through courier companies such as GDEX, J&T Express, Pos Laju and other logistics providers.
- Record consignment numbers, estimated delivery dates and current delivery statuses.
- Update the internal delivery tracker regularly.
- Inform the relevant team members of delivery progress, delays or other issues.
- Follow up with suppliers or courier companies when delivery clarification is required.
Client Payment Collection
- Monitor project progress and identify when payment milestones have been reached.
- Coordinate with management to confirm the correct payment amount and due date.
- Send professional and polite payment reminders to clients through WhatsApp, email or other designated channels.
- Follow up on outstanding payments until payment confirmation is received.
- Update the internal payment collection tracker accurately.
- Keep proper records of client communications and payment confirmations.
Banking and Payment Processing
- Prepare and process outgoing payments, including supplier payments, rental payments, expense claims and other approved business expenses.
- Ensure payment details, beneficiary information and payment amounts are accurate.
- Record each transaction under the correct payment category.
- Save and organise proof of payment for filing and reference.
- Reconcile payment records against bank statements.
- Report any discrepancies, missing documents or unusual transactions to management promptly.
- Ensure approved payments are processed within the required deadlines.
Requirements
- Minimum SPM, Diploma or equivalent qualification in Business Administration, Accounting, Finance or a related field.
- At least one to two years of experience in administration, operations, purchasing, accounts support or a related position is preferred.
- Fresh graduates with strong organisational skills and a willingness to learn are encouraged to apply.
- Proficient in Microsoft Excel, including creating, formatting and maintaining spreadsheets.
- Basic knowledge of invoicing, expense claims, purchasing or payment processing is an advantage.
- Comfortable communicating through WhatsApp, WeChat and email.
- Ability to read basic Chinese supplier documents is an advantage.
- Good written and verbal communication skills.
- Strong attention to detail and accuracy.
- Able to organise priorities and complete tasks within deadlines.
- Responsible, trustworthy and able to handle confidential financial information.
- Able to work independently while collaborating effectively with the team.
- Willing to learn and adopt new digital tools and working processes.
AI and Technology Skills
- Able or willing to use AI tools such as ChatGPT or Claude to support administrative work.
- Comfortable learning new software, digital platforms and automated workflows.
- Training and guidance will be provided where necessary.
What We Offer
- Full-time, office-based employment.
- Hands-on exposure to administration, purchasing, finance and business operations.
- Opportunities to learn about the smart home and technology industry.
- Training on internal systems, workflows and AI productivity tools.
- Supportive and collaborative working environment.
- Opportunities for professional development and increased responsibilities based on performance.