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CEKAP LINK TECH SDN. BHD. is seeking an Address Verification Executive to ensure data accuracy for e-commerce logistics. You will use mapping tools and USPS APIs to standardize addresses, trace errors to root causes, and follow strict SOPs while maintaining data security.
The role requires a Bachelor's degree (preferred), excellent English, strong Mandarin, and a detail-oriented approach. Logistics or customer service background is a plus, with proficiency in Excel for data tracking.
You'll use mapping tools and official postal systems to check, standardize, and correct address data — so that every package arrives where it should, on time. It's a detail-driven role where accuracy matters more than anything. If you're someone who catches small errors others miss, and you take pride in getting things right the first time, you'll fit right in.
Key responsibilities
Use mapping tools (Google Maps, Mapbox, HERE) and official US postal APIs (USPS) to check address data, making sure every record is standardized, accurate, and follows U.S. address format rules
Work accurately in business systems to correct addresses, and trace why address errors happen in the first place — so we can fix the source, not just the symptoms
Follow Standard Operating Procedures (SOPs) closely, so that every address update is done on time, consistently, and the same way every time
Regularly review your own work and join weekly quality meetings to share real cases and bring forward ideas to make processes better
Pick up other verification assignments as needed to keep the team running smoothly
Treat customer address data with the utmost care, strictly follow data security and privacy rules, keep all customer information confidential, and make sure there is zero risk of data leaks
About you
Bachelor's degree preferred
Excellent written and spoken English, plus strong Mandarin communication skills
Prior experience in logistics, e-commerce, or customer service — highly preferred
Basic knowledge of U.S. address formats
Extremely detail-oriented and thorough; good at spotting small errors and solving problems
Comfortable working under pressure and open to shift schedules
Proficient in Microsoft Excel for data tracking and analysis
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