Address Quality Specialist — Precision in E-commerce Logistics

CEKAP LINK TECH SDN. BHD.; Kuala Lumpur; On-site; MYR 40,000 - 70,000; Full time

Job summary

CEKAP LINK TECH SDN. BHD. is seeking an Address Verification Executive to ensure data accuracy for e-commerce logistics. You will use mapping tools and USPS APIs to standardize addresses, trace errors to root causes, and follow strict SOPs while maintaining data security.

The role requires a Bachelor's degree (preferred), excellent English, strong Mandarin, and a detail-oriented approach. Logistics or customer service background is a plus, with proficiency in Excel for data tracking.

Qualifications

• Bachelor's degree preferred.
• Excellent written and spoken English, plus strong Mandarin communication skills.
• Prior experience in logistics, e-commerce, or customer service is highly preferred.
• Basic knowledge of U.S. address formats.
• Extremely detail-oriented and thorough; good at spotting small errors and solving problems.
• Comfortable working under pressure and open to shift schedules.
• Proficient in Microsoft Excel for data tracking and analysis.

Responsibilities

• Use mapping tools (Google Maps, Mapbox, HERE) and official USPS APIs to check address data, ensuring records are standardized and accurate.
• Trace why address errors happen and fix the source, not just the symptoms.
• Follow SOPs closely to ensure consistent address updates.
• Regularly review your work and participate in weekly quality meetings with real case studies.
• Take on additional verification tasks as needed to keep the team running smoothly.
• Handle customer address data with care, follow data security and privacy rules, and prevent data leaks.

Skills

Detail-oriented

Excellent written and spoken English

Mandarin communication

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

CEKAP LINK TECH SDN. BHD. is seeking an Address Verification Executive to ensure data accuracy for e-commerce logistics. You will use mapping tools and USPS APIs to standardize addresses, trace errors to root causes, and follow strict SOPs while maintaining data security.

The role requires a Bachelor's degree (preferred), excellent English, strong Mandarin, and a detail-oriented approach. Logistics or customer service background is a plus, with proficiency in Excel for data tracking.