Activation Project Specialist (Contract) – Banking

HLB; Pasir Gudang; On-site; MYR 39,000 - 56,000; Full time

Job summary

Hong Leong Bank in Malaysia invites applications for an Activation Executive on a contract basis within the Transaction Banking Department. The role focuses on driving key migration projects and supporting customer migration activities to ensure timely delivery.

Responsibilities include validating profiles, assisting with data migration, handling inbound/outbound communications, and coordinating with IT and vendors to resolve issues.

Qualifications

• Proficient in MS Office applications (Word, Excel, PowerPoint).
• Demonstrates high levels of integrity, accountability, and a proactive approach to tasks.
• Able to communicate in Malay & English.

Responsibilities

• Assist in Customer Migration Activities.
• Assist in validating company profiles and data for migration.
• Assist in data migration and email handling for migration processes.
• Support inbound/outbound customer care calls for migration clients.
• Coordinate with Channels, IT and vendors to resolve customer issues.
• Prepare status reports when necessary.

Skills

MS Office

Integrity

Malay & English

Job description

Hong Leong Bank in Malaysia invites applications for an Activation Executive on a contract basis within the Transaction Banking Department. The role focuses on driving key migration projects and supporting customer migration activities to ensure timely delivery.

Responsibilities include validating profiles, assisting with data migration, handling inbound/outbound communications, and coordinating with IT and vendors to resolve issues.