Accounts Receivable Supervisor

Rengo Packaging Malaysia Sdn. Bhd.; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

Rengo Packaging Malaysia Sdn. Bhd. is seeking an Accounts Receivable professional to manage day-to-day AR activities, including billing adjustments, collections monitoring, debtor aging, payment recording, and monthly closing.

The role supports the Finance Manager in tax analysis, transfer pricing documentation, and related finance tasks. Responsibilities cover issuing credit and debit notes, maintaining accurate AR records, producing SOAs, and driving timely collections.

Qualifications

• Diploma or Degree in Accounting/Finance or related discipline.
• Proficient in Microsoft Excel and accounting/ERP systems.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills to liaise with customers and internal departments.

Responsibilities

• Manage day-to-day Accounts Receivable activities and ensure customer accounts are accurately maintained.
• Issue Credit Notes upon receipt and verification of GRN and complaint forms.
• Issue Debit Notes for waste sales and other approved adjustments.
• Ensure AR transactions are properly supported, recorded, and processed within timeline.
• Prepare and send Statements of Account (SOA) to customers on time.
• Follow up on outstanding balances and resolve discrepancies.

Skills

Microsoft Excel

ERP systems

Analytical skills

Communication skills

Education

Diploma or Degree in Accounting/Finance

Job description

Responsible for managing the company's Accounts Receivable (AR) function, including customer billing adjustments, collections monitoring, debtor aging, payment recording, monthly account closing, reporting, and credit risk management. The role ensures that customer accounts are accurately maintained, outstanding debts are followed up promptly, and AR activities are completed within the required timelines. The position also provides support to the Finance Manager in tax analysis, transfer pricing documentation, and other finance-related matters.

Key responsibilities

Accounts Receivable Management

Manage day-to-day Accounts Receivable activities and ensure customer accounts are accurately maintained.

Issue Credit Notes upon receipt and verification of the relevant GRN and complaint forms.

Issue Debit Notes for waste sales and other approved accounting adjustments.

Ensure all AR transactions are properly supported, accurately recorded, and processed within the required timeline.

Prepare and send Statements of Account (SOA) to customers on a timely basis.

Follow up on outstanding customer balances and resolve account discrepancies where necessary.

Debtor Aging & Credit Control

Month-end debtor aging.

Mid-month forward aging.

Monitor overdue accounts and support the reduction of debtor days and overdue percentages.

Provide timely updates to the Credit Control team on overdue and high-risk customer accounts.

Follow up outstanding payments with customers and the respective Sales Person-in-Charge (PIC).

Identify customers with potential credit risks and escalated significant issues to the relevant management.

Monitor customer payment patterns and promptly report unusual or adverse payment trends.

Customer Payment & Collection Monitoring

Ensure all incoming customer payments are accurately and promptly recorded in the CPS system.

Monitor customer payment performance against agreed credit terms.

Prepare payment estimates and cash collection forecasts.

Compare estimated collections against actual receipts and highlight significant variances.

Work closely with Sales and Credit Control teams to improve collection performance.

Monthly Account Closing & Stock Take

Support and ensure the monthly AR closing process is completed accurately and on time.

Ensure all customer receipts and relevant AR transactions are recorded before month-end closing.

Generate the Finished Goods Matching Report on the stock take day.

Generate the Sales by Customer Report on the stock take day.

Ensure stock take adjustments are properly posted before closing the warehouse accounting period.

Coordinate with relevant departments to resolve outstanding issues affecting month-end closing.

Prepare and distribute the Daily Sales Summary accurately and within the required timeline.

Prepare regular AR-related reports and analysis for management review.

Prepare and review Contra AR analysis.

Prepare Credit Note analysis and monitor significant trends or unusual transactions.

Provide accurate financial information and analysis to support management decision-making.

Prepare and submit e-invoices in accordance with company procedures and applicable requirements.

Ensure e-invoice information is complete, accurate, and submitted within the required timeline.

Follow up on rejected or unsuccessful submissions and coordinate with relevant parties for resolution.

Assist the Finance Manager in preparing tax analysis and supporting schedules.

Assist in the preparation and compilation of transfer pricing documentation.

Provide relevant AR, sales, customer, and financial information required for tax and transfer pricing purposes.

Support other finance and accounting assignments as required by the Finance Manager.

Internal Control & Compliance

Ensure all AR processes comply with company policies, accounting procedures, and internal controls.

Maintain proper documentation and supporting records for AR transactions.

Ensure timely reconciliation and investigation of discrepancies in customer accounts.

Maintain confidentiality and accuracy of financial and customer information.

Continuously identify opportunities to improve AR processes, reporting accuracy, and collection efficiency.

Key Performance Indicators (KPIs)

Timely completion of month-end AR closing.

Accuracy and timeliness of debtor aging reports.

Reduction in debtor days and overdue percentage.

Timely collection and recording of customer payments.

Timely issuance of Credit Notes and Debit Notes.

Timely distribution of customer SOAs.

Accuracy and timeliness of daily sales and AR reports.

Timely completion of stock take-related reports and warehouse closing.

Accuracy and timeliness of e-invoice submissions.

Timely identification and escalation of credit risks and unusual payment trends.

Accuracy and completeness of tax and transfer pricing supporting information.

Qualification & Requirements

Diploma or Degree in Accounting, Finance, or a related discipline

Relevant experience in Accounts Receivable, Credit Control, or general accounting

Good understanding of AR processes, customer collections, debtor aging, and month-end closing

Proficient in Microsoft Excel and accounting/ERP systems

Strong analytical and problem-solving skills

Good communication and interpersonal skills, with the ability to liaise effectively with customers and internal departments

Detail-oriented, organized, and able to meet tight deadlines

Ability to work independently as well as collaboratively with Sales, Finance, Credit Control, Warehouse, and other departments

Experience with e-invoicing would be an added advantage

Rengo Packaging Malaysia is a leading corrugated carton manufacturer in Malaysia. We are a joint venture company between Rengo Co., Ltd. Japan - the leading corrugated carton manufacturer in Japan and Thai Containers Group Co., Ltd. (TCG), a subsidiary of SCG Paper Public Co., Ltd., Thailand - the largest integrated producer of paper products in Thailand. In conjunction with the group's vision to be one of a growth-oriented leading packaging company in ASEAN in term of innovative packaging solution, world-class quality and value creation to customers with highly efficient human resources, we are looking for the best talent to be the catalyst of our journey to success.

Rengo Packaging Malaysia is a leading corrugated carton manufacturer in Malaysia. We are a joint venture company between Rengo Co., Ltd. Japan - the leading corrugated carton manufacturer in Japan and Thai Containers Group Co., Ltd. (TCG), a subsidiary of SCG Paper Public Co., Ltd., Thailand - the largest integrated producer of paper products in Thailand. In conjunction with the group's vision to be one of a growth-oriented leading packaging company in ASEAN in term of innovative packaging solution, world-class quality and value creation to customers with highly efficient human resources, we are looking for the best talent to be the catalyst of our journey to success.