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VK VEGE & FRUIT (M) SDN BHD is seeking an Accounts Receivable/Collection specialist to proactively chase outstanding payments with Mandarin-speaking customers. You will follow up via WhatsApp, calls, and email, prepare SOAs, and monitor AR aging daily.
The role requires Excel proficiency, strong follow-up skills, and accuracy in payment allocation within the accounting system. Fresh graduates with good communication are welcome, and those with AR experience will have an advantage.
Proactively follow up with customers on outstanding and overdue payments via WhatsApp, phone calls and email
Ensure continuous follow-up on outstanding payments until payment is received
Prepare and send Statement of Account (SOA) to customers
Monitor AR Aging and outstanding customer balances on a daily basis
Maintain proper records of collection follow-ups, customer responses and promised payment dates
Check incoming customer payments and match payments against outstanding invoices
Perform payment allocation / knock-off accurately in the accounting system
Reconcile customer accounts and investigate payment discrepancies
Monitor customers' credit terms and overdue accounts
Follow up on invoice disputes, short payments and other payment-related issues
About you
Diploma / Degree in Accounting, Finance, Business Administration or related field
1–3 years of experience in Accounts Receivable, Credit Control or Collection is preferred
Fresh graduates with good communication and follow-up skills may also be considered
Experience in customer payment collection and AR Aging will be an advantage
Strong follow-up and collection skills, with the ability to consistently follow up on outstanding payments until payment is received
Able to communicate confidently and professionally with customers regarding outstanding payments
Proficiency in Mandarin is required, as this role involves regular communication and payment follow-up with Mandarin-speaking customers
Able to communicate in English and Bahasa Malaysia
Detail-oriented, responsible and well-organised
Proficient in Microsoft Excel
Experience with accounting software will be an advantage.