Accounts & Billing Officer

Nippon Express (M) Sdn Bhd; Iskandar Puteri; On-site; MYR 40,000 - 66,000; Full time

Job summary

Nippon Express (M) Sdn Bhd is seeking an Accounts & Billing Officer to join our finance team at the Tanjung Pelepas location in Johor. This full-time role focuses on accurate billing, timely collections, and robust credit management to support cash flow and customer relationships.

The ideal candidate holds a Diploma or Bachelor's in Accounting and 2–3 years’ experience in AR/credit control or similar roles, with strong Excel and accounting software skills.

Qualifications

• Diploma or Bachelor's degree in Accounting, Finance or related field.
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Responsibilities

• Process and prepare accurate invoices and billing documentation per policies and contracts.
• Monitor accounts receivable and maintain records of customer transactions and payments.
• Follow up on overdue accounts and implement collection strategies.
• Reconcile customer accounts and investigate discrepancies or disputed invoices.
• Liaise with customers on billing inquiries and payment terms.
• Maintain credit control procedures and assess new customers' creditworthiness.
• Prepare aged debt reports and update outstanding balance status.
• Process customer payments and update accounting records accordingly.
• Support month-end and year-end closing for accounts receivable.
• Coordinate with operations and sales teams to resolve billing issues.

Education

Diploma or Bachelor's in Accounting

Accounts Receivable

Credit Control

Billing

Customer Communication

Team Collaboration

Tools

Microsoft Office

Excel

Accounting Software

Job description

About the role

Nippon Express (M) Sdn Bhd is seeking an Accounts & Billing Officer to join our finance team at our Tanjung Pelepas location in Johor. This is a full-time position that plays a crucial role in managing our accounts receivable and credit control functions. As an Accounts & Billing Officer, you will be responsible for ensuring accurate billing, efficient collection of payments, and maintaining strong credit management practices. This role is essential to our financial operations and directly impacts our cash flow and customer relationships.

Key responsibilities

• Process and prepare accurate invoices and billing documentation for customers in accordance with company policies and contractual agreements
• Monitor accounts receivable and maintain detailed records of all customer transactions and payments
• Follow up on overdue accounts and implement collection strategies to recover outstanding payments
• Reconcile customer accounts and investigate discrepancies or disputed invoices
• Liaise with customers regarding billing inquiries, payment terms and account issues
• Maintain credit control procedures and assess creditworthiness of new customers
• Prepare aged debt reports and provide regular updates on the status of outstanding accounts
• Process customer payments and update accounting records accordingly
• Support month-end and year-end closing procedures related to accounts receivable
• Coordinate with operational and sales teams to resolve billing-related issues

What we're looking for

• Diploma or Bachelor's degree in Accounting, Finance or a related field
• Minimum 2-3 years of experience in accounts receivable, credit control or a similar accounting role
• Proficiency in accounting software and Microsoft Office applications, particularly Excel
• Strong understanding of invoicing procedures, payment processing and credit control best practices
• Excellent organisational and time management skills with the ability to prioritise multiple tasks
• Attention to detail and accuracy in financial record-keeping and data entry
• Strong communication and interpersonal skills, particularly for customer interactions
• Ability to work independently and as part of a team in a fast-paced environment
• Knowledge of relevant Malaysian tax and accounting regulations is advantageous
• Experience in the logistics, shipping or transport industry would be beneficial

What we offer

At Nippon Express (M) Sdn Bhd, we are committed to supporting the professional development and wellbeing of our employees. We offer competitive remuneration packages commensurate with experience and qualifications. Our benefits include statutory contributions, health and safety provisions, and opportunities for career progression within our growing organisation. We foster a collaborative work environment where your contributions are valued and recognised. We encourage a healthy work-life balance and provide a supportive workplace culture that promotes learning and development.

About us

Nippon Express (M) Sdn Bhd is a leading logistics and transportation company operating in Malaysia. As part of the global Nippon Express network, we provide comprehensive shipping and freight services to clients across various industries. Our mission is to deliver reliable, efficient and customer-focused logistics solutions whilst maintaining the highest standards of service quality and professional integrity. We are committed to innovation, continuous improvement and building strong partnerships with our clients and employees. Joining our team means being part of an established organisation with a reputation for excellence in the logistics sector.