Account Manager / Sales Executive (OEM & ODM)

Eng Kah Enterprise Sdn Bhd; Bayan Lepas; On-site; MYR 45,000 - 89,000; Full time

Job summary

Eng Kah Enterprise Sdn Bhd is seeking an ambitious Account Manager / Sales Executive to join our growing sales team in Penang. You will build strong relationships with OEM/ODM customers, explore new business opportunities and drive product development ideas to market.

Collaborate with R&D, sourcing and manufacturing teams to present proposals, negotiate terms and manage multiple accounts while delivering outstanding customer service and timely updates.

Qualifications

• Experience in sales, business development, key account management, or B2B customer relationship management.

Responsibilities

• Build and maintain strong relationships with existing and potential OEM/ODM customers and drive sales growth.
• Lead customer discussions, product presentations and negotiations to convert opportunities into orders.
• Coordinate with internal teams to ensure timely project execution and provide excellent customer experience.

Skills

Sales experience

Business development

Key account management

Relationship-building

Communication skills

CRM tools

Tools

CRM software

Job description

Personal Care | Cosmetics | Fragrance | Household Products

Turn Your Sales Expertise into Exciting Product Opportunities!

Are you passionate about building customer relationships, growing businesses and bringing innovative products to market?

At Eng Kah, we are looking for an ambitious and results-driven Account Manager / Sales Executive to join our growing sales team.

As an established OEM & ODM manufacturer in Malaysia, we partner with brands to develop and manufacture products across the fragrance, personal care, cosmetics and household categories.

This is more than just a sales role. You will have the opportunity to work closely with brand owners, explore new business opportunities and transform exciting product ideas into market-ready products.

What You'll Be Doing

1. Build Relationships & Grow Business

Develop and maintain strong relationships with existing and potential OEM/ODM customers.

Identify new business opportunities and expand customer accounts through upselling and cross-selling.

Understand customers' business needs and recommend suitable product development and manufacturing solutions.

Drive sales growth and achieve assigned business targets.

2. Bring Product Ideas to Life

Work with customers to explore new product concepts, formulations, packaging and market opportunities.

Collaborate with internal R&D, sourcing, and other teams to develop customized product solutions.

Lead customer discussions, product presentations, proposals and commercial negotiations.

Manage customer enquiries and product development activities from initial engagement through quotation and purchase order confirmation.

3. Deliver an Excellent Customer Experience

Act as a trusted business partner and key contact for assigned customers.

Coordinate with internal teams to ensure smooth project execution and timely customer updates.

Proactively address customer concerns and identify opportunities to improve customer satisfaction.

Maintain accurate sales pipeline updates, customer records and business forecasts.

What We're Looking For

Experience in sales, business development, key account management, or B2B customer relationship management.

Candidates with experience in OEM/ODM, cosmetics, personal care, fragrance, household products, packaging, or related manufacturing industries will have an advantage.

Strong communication, negotiation, and relationship-building skills.

Commercially driven, proactive, and confident in engaging with customers.

Good organizational skills with the ability to manage multiple customer accounts and projects.

Comfortable working independently and collaborating with cross-functional teams.

Familiarity with CRM or sales management tools is an advantage.

We welcome candidates from related industries who are eager to learn and grow in the OEM/ODM business.

Why Join Eng Kah?

Be Part of Product Innovation

Get involved in developing exciting products, from fragrance and beauty to personal care and household solutions.

Grow Your Sales Career

Gain valuable exposure to B2B business development, product commercialization, customer account management and manufacturing solutions.

Work with Diverse Brands & Businesses

Build relationships with customers across different industries and explore opportunities in both domestic and international markets.

Collaborative Working Environment

Work alongside experienced R&D, sourcing and manufacturing teams to turn customer ideas into real products.

Ready to Grow with Us?

If you enjoy building relationships, identifying opportunities and making things happen, we would love to hear from you.

Join Eng Kah and be part of the team bringing brands and products to life!