Account Manager (HK based, Relocation provided)

Odoo; Kampung Malaysia Tambahan; Vor Ort; MYR 219.000 - 292.000; Vollzeit

Zusammenfassung

Odoo, a leader in open-source software solutions, is seeking an Account Manager for its Customer Success Team (Indirect). Based in Hong Kong with relocation support, you will manage a portfolio of APAC customers and official partners, focusing on renewals and up-sell opportunities.

You will liaise with multiple internal teams to ensure customer success and deep adoption of Odoo’s broad application suite. You will build and maintain strong relationships with end-customers and resellers, identify

Qualifikationen

• Bachelor's degree or higher required.
• Experience in sales or account management is preferred.

Aufgaben

• Manage a portfolio of customers and resellers in APAC.
• Renewals and upsell opportunities through consultative selling.
• Act as the main interface between customers and internal teams.
• Build long-term partner relationships and drive growth.

Kenntnisse

Account management

Sales

Renewals

Upsell

Relationship building

Ausbildung

Bachelor degree or higher

Jobbeschreibung

With a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 70+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. It's flexible for businesses of all scales and industries, and with a more affordable price. Odoo effortlessly becomes the preferred choice for entrepreneurs across the globe. This role is based in Hong Kong, relocation support will be provided.

Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Indirect), you'll be responsible for our existing customer's subscription renewals, retention & satisfaction. You'll be handling your own portfolio of around 200 different companies within the APAC region (ranging from a small independent store to a large scale manufacturing company etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are end-customers and resellers ('Official Partners') of Odoo. Your job will be to analyse and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.

Your responsibilities include:

• Contacting and developing end customers and resellers of Odoo
• Acting as the key interface between the customer and all relevant divisions
• Build long term relationships with Odoo partners and your customer portfolio (growth)
• Excel in transversal sales & product demonstration
• Main focus is 80% on sales (renewals & up-sell opportunities)

MUST HAVE

• Bachelor degree or higher

NICE TO HAVE

• 1 - 3 years relevant experience in sales and/or account management