Account Manager, B2B & Partnerships

ServAuto Sdn. Bhd.; Kuala Lumpur; On-site; MYR 56,000 - 78,000; Full time

Job summary

ServAuto Sdn. Bhd. is seeking a frontline B2B sales professional in Kuala Lumpur to develop and manage car dealer and partner accounts.

This individual contributor role focuses on keeping partners productive—ensuring vehicles move consistently, orders are placed regularly, and contracts are renewed. You will visit accounts, negotiate terms, and coordinate with internal teams to resolve issues across orders, delivery, and invoicing.

Qualifications

• 2-4 years in B2B sales or account management.
• Fluent in Mandarin and English; Bahasa Malaysia a plus.
• Malaysian citizen with own car and valid driving licence.
• Willingness to travel across Peninsular Malaysia; occasional evenings/weekends.

Responsibilities

• Own a portfolio of signed dealer and partner accounts; visit regularly and keep the relationship warm.
• Track monthly referral volume and order value per partner; identify accounts that have gone quiet and intervene early.
• Resolve day-to-day partner issues across orders, delivery, redemption and reconciliation, driving them through the relevant internal teams.
• Run regular account reviews and lead renewal conversations.
• Independently develop small and mid-sized dealers and used-car outlets in your territory; visits, quotations, negotiation and closing.
• Maintain accurate account records and pipeline data.
• Submit weekly visit reports and monthly channel reporting.
• Prepare price lists, quotations and partner agreements.
• Work with workshops and Finance on settlement, invoicing and credit follow-up.

Skills

B2B sales

Account management

Client relationship management

Mandarin language

English language

Travel willingness

Negotiation

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

This is the frontline role in our B2B team, responsible for developing and managing car dealer and partner accounts day to day. Your job is not to sign the most partners - it is to make the partners we have actually produce: sending cars consistently, ordering consistently, and renewing. This is an individual contributor role with no direct reports.

Key responsibilities

• Own a portfolio of signed dealer and partner accounts; visit regularly and keep the relationship warm
• Track monthly referral volume and order value per partner; identify accounts that have gone quiet and intervene early
• Resolve day-to-day partner issues across orders, delivery, redemption and reconciliation, driving them through the relevant internal teams
• Run regular account reviews and lead renewal conversations
• Independently develop small and mid-sized dealers and used-car outlets in your assigned territory visits, quotations, negotiation and close
• Maintain accurate account records and pipeline data
• Submit weekly visit reports and monthly channel reporting
• Prepare price lists, quotations and partner agreements
• Work with workshops and Finance on settlement, invoicing and credit follow-up

About you

• 2-4 years in B2B sales, channel or account management; automotive aftermarket, used-car, auto parts, tyres or motor insurance experience preferred
• Business fluency in Mandarin and English (Bahasa Malaysia an advantage)
• Able to run the full cycle independently - first visit through to signed agreement
• Basic commercial literacy: you understand margin, discount and credit terms, and you don't give away price to close a deal
• Organised. You can carry dozens of active accounts without letting any of them slip
• Malaysian citizen with own car and valid driving licence
• Comfortable with travel across Peninsular Malaysia and occasional evening and weekend client engagement