Account Manager (AI Product)

Ottomous AI Sdn Bhd; Selangor; On-site; MYR 60,000 - 110,000; Full time

Benefits offered by this job

Direct client exposure

Regional exposure SEA

Career growth opportunities

Ownership and responsibility

Fast-growing AI company

Job summary

Ottomous AI Sdn Bhd in Malaysia is seeking an Account Manager to manage enterprise customers and drive successful delivery of AI and digital transformation projects across Malaysia and the region.

You will be the main contact through the project lifecycle, support proposals, and coordinate with regional teams. The role requires strong communication and stakeholder management skills, with regional exposure and ownership.

Qualifications

• Experience managing enterprise-scale digital, software, technology or AI projects.
• Experience in account management, project management, client servicing or related roles.
• Comfortable conducting product and technical demonstrations.
• Strong communication, presentation and stakeholder management skills.
• Able to work with both technical and non-technical stakeholders.
• Organised and able to manage multiple clients and projects simultaneously.
• Interest and passion for AI and emerging technologies.
• Self-motivated and able to work independently with minimal supervision.
• Comfortable working with regional teams across Southeast Asia.

Responsibilities

• Manage and build strong relationships with enterprise clients in Malaysia.
• Act as the key point of contact throughout the client engagement and project lifecycle.
• Support sales pitches, proposals, tenders and RFP submissions.
• Translate client requirements into clear project scopes, requirements and deliverables.
• Project manage AI and digital projects from kick-off through implementation, testing and deployment.
• Coordinate with regional teams across Malaysia, Singapore and Indonesia.
• Conduct product, solution and technical demonstrations for clients and prospective customers.
• Support solution configuration, UAT, QA, troubleshooting and pre-deployment testing.
• Track project timelines, deliverables, client feedback, risks and actions.
• Identify opportunities to grow existing accounts and introduce Ottomous AI solutions.
• Ensure projects are delivered professionally with a strong client experience.

Skills

Enterprise project management

Account management

Communication & presentation

Stakeholder management

Cross-functional collaboration

AI enthusiasm

Demonstrations / product demos

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Ottomous AI is looking for a driven and client-focused Account Manager based in Malaysia to manage enterprise customers and support the successful delivery of AI and digital transformation projects across Malaysia and the region.

Key Responsibilities

• Manage and build strong relationships with enterprise clients in Malaysia.
• Act as the key point of contact throughout the client engagement and project lifecycle.
• Support sales pitches, proposals, tenders and RFP submissions.
• Understand client requirements and translate business needs into clear project scopes, requirements and deliverables.
• Project manage AI and digital projects from kick-off through implementation, testing and deployment.
• Coordinate closely with regional teams across Malaysia, Singapore and Indonesia, including developers, AI engineers and product teams.
• Conduct product, solution and technical demonstrations for clients and prospective customers.
• Support solution configuration, UAT, QA, troubleshooting and pre-deployment testing.
• Track project timelines, deliverables, client feedback, risks and outstanding action items.
• Identify opportunities to grow existing accounts and introduce additional Ottomous AI solutions.
• Ensure projects are delivered professionally and clients have a strong overall experience working with Ottomous AI.

Requirements

• Experience managing enterprise-scale digital, software, technology or AI projects.
• Experience in account management, project management, client servicing, technology consulting or a related role.
• Comfortable conducting product and technical demonstrations.
• Strong communication, presentation and stakeholder management skills.
• Able to work effectively with both technical and non-technical stakeholders.
• Organised and capable of managing multiple clients and projects simultaneously.
• Strong interest and passion for AI and emerging technologies.
• Self-motivated, resourceful and able to work independently with minimal supervision.
• Comfortable working with regional and cross-functional teams across Southeast Asia.

What We Offer

• Opportunity to work directly with enterprise clients on cutting-edge AI projects.
• Exposure to AI Digital Humans, Generative AI, Conversational AI, Computer Vision and other emerging technologies.
• Regional exposure across Southeast Asia.
• High level of ownership and responsibility.
• Strong career growth opportunities within a fast-growing AI company.

We are looking for someone who is commercially minded, technically curious and hands-on, with the ability to take ownership of both client relationships and successful project delivery.