Academy Programs & Operations Specialist

Bootes Collectives SDN. BHD.; Penang; On-site; MYR 42,000 - 62,000; Full time

Benefits offered by this job

Annual leave 14 days

Learning budget

Growth opportunities

Job summary

Bootes Academy, based in Penang, Malaysia, seeks an Academy Development & Operations Associate to support programme development, partnerships and digital operations. You will coordinate coursework, learner communications, and project tracking in a dynamic, entrepreneurial environment.

Required is a Bachelor's degree with 2–5 years of relevant experience, fluency in English and Chinese/Cantonese, and strong organisational skills.

Qualifications

• Bachelor's degree in education, business, communications, or related field; master's preferred.
• 2–5 years of experience in programme coordination or related areas.
• Fluent written and spoken English.
• Professional fluency in Chinese and/or Cantonese to engage with Chinese-speaking learners and partners.

Responsibilities

• Support planning, development and launch of programmes and digital-learning products.
• Coordinate operations: schedules, registrations, learner comms, course materials.
• Turn meetings into actionable plans with trackers and deadlines.
• Conduct research on trends, audiences, and potential partners.
• Prepare proposals, outlines, briefing notes, reports and internal docs.
• Support website updates, newsletters, LinkedIn content and basic marketing.
• Maintain organised files, CRM records, calendars and budgets.

Skills

English proficiency

Chinese/Cantonese language

Organisational skills

Independent worker

Attention to detail

Education

Bachelor's degree in education or related field

Master's degree preferred

Tools

Google Workspace

Microsoft Office

Canva

Notion

CRM platforms

Project management software

Learning platforms

Job description

Bootes Academy, based in Penang, Malaysia, seeks an Academy Development & Operations Associate to support programme development, partnerships and digital operations. You will coordinate coursework, learner communications, and project tracking in a dynamic, entrepreneurial environment.

Required is a Bachelor's degree with 2–5 years of relevant experience, fluency in English and Chinese/Cantonese, and strong organisational skills.