Senior Associate - Learning Program Coordinator

PwC Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading professional services firm in Kuala Lumpur is looking for a key team member to join their Academy team. The ideal candidate will manage Young Professional Programmes related to early career development. Responsibilities include stakeholder collaboration, programme management, and content development. Candidates should have a Bachelor's degree and 2–3 years of experience, with excellent communication and organisational skills. This full-time position provides an exciting environment for those passionate about professional development.

Qualifications

• Possess a Bachelor's degree with 2–3 years of related work experience.
• Ability to work in a fast-paced environment.
• Meticulous attention to detail with ability to think creatively.
• Strong project management, problem‑solving, communication, and influencing skills.
• Excellent organisational and stakeholder management skills.
• Meticulous attention to detail with ability to think creatively.
• Agile, responsible and willing to learn.
• Knowledge of professional qualifications and education is required.

Responsibilities

• Manage programmes for staff and clients pursuing Young Professional Programmes.
• Conduct course evaluations periodically to assess programme effectiveness.
• Forge and maintain strong partnerships with corporate clients and professionals.
• Run data analysis on staff and client progress and ensure timely reporting to stakeholders.
• Oversee the process of HRDC claims, ensuring timely and accurate submission.
• Support the Professional Development Unit team on operational matters.
• Develop and execute go‑to‑market strategies to promote the Young Professional programmes including marketing communication plans, ensuring alignment with overall objectives.
• Develop proposals for selected opportunities.
• Manage and maintain marketing materials, repository, and tools of PwC’s Academy Young Professional Programmes unit.
• Develop compelling content for various platforms such as social media, email campaigns, and the company website.
• Plan and execute promotional activities to drive student enrollments, including organising and participating in events such as open houses, webinars, and career fairs.
• Track key metrics and effectiveness of programme marketing to ensure active growth and enrollment.
• Forge and maintain strong partnerships with corporate clients, sponsorship bodies, professional bodies, tuition providers, and universities to grow and enhance programmes.
• Work closely with stakeholders to create a seamless experience for those undertaking the programmes.

Skills

Strong client focus

Excellent presentation skills

Project management

Communication skills

Organisational skills

Stakeholder management

Stakeholder management

Attention to detail

Adaptability

Education

Bachelor's degree

Tools

Microsoft 365

Job description

PwC Malaysia, Kuala Lumpur, Malaysia

Job Description & Summary

PwC is a thought leader in upskilling, and we are looking for people who love to learn and help others do the same. We are in search of a key team member to join our Academy team at PwC Malaysia. As part of the Young Professional Programmes unit in the Academy, you will assist in managing projects and programmes relating to early career development and professional qualifications for our internal staff and clients. Your responsibilities will include implementation of go‑to‑market strategies, programme related administration, systems management, content development and delivery. Success in this role requires strong collaboration with various stakeholders, both within and outside PwC, along with excellent interpersonal, organisational, and business acumen.

Responsibilities

• Manage programmes for staff and clients pursuing Young Professional Programmes, including professional skills and qualifications, from enrolment to obtaining membership.
• Design, manage and deliver programmes offered to clients.
• Conduct course evaluations periodically to assess the effectiveness of the programmes.
• Run data analysis on staff and client progress and ensure timely reporting to stakeholders.
• Oversee the process of HRDC claims, ensuring timely and accurate submission.
• Support the Professional Development Unit team on operational matters.
• Develop and execute go‑to‑market strategies to promote the Young Professional programmes including marketing communication plans, ensuring alignment with overall objectives.
• Develop proposals for selected opportunities.
• Manage and maintain marketing materials, repository, and tools of PwC’s Academy Young Professional Programmes unit.
• Develop compelling content for various platforms such as social media, email campaigns, and the company website.
• Plan and execute promotional activities to drive student enrollments, including organising and participating in events such as open houses, webinars, and career fairs.
• Track key metrics and effectiveness of programme marketing to ensure active growth and enrollment.
• Forge and maintain strong partnerships with corporate clients, sponsorship bodies, professional bodies, tuition providers, and universities to grow and enhance programmes.
• Work closely with stakeholders to create a seamless experience for those undertaking the programmes.

Preferred Skills

• Possess a Bachelor’s degree with 2–3 years of related work experience.
• Strong client focus with excellent presentation skills and the drive to deliver.
• Ability to work in a fast‑paced environment.
• Strong project management, problem‑solving, communication, and influencing skills.
• Excellent organisational and stakeholder management skills.
• Meticulous attention to detail with ability to think creatively.
• Agile, responsible and willing to learn.
• Well versed with Microsoft 365.
• Knowledge of professional qualifications and education is required.

Optional Skills

• Accepting feedback, active listening, adult learning theories, analytical thinking, career training, communication, content curation, content strategy, contract management, creativity, curriculum development, data reporting, design thinking, developing presentations, developing training materials, e‑Learning development, embracing change, emotional regulation, empathy, event set up, executive education, facilitated discussions, facilitate training sessions, financial management.

Employment Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Other
• Industry: Professional Services
• Required Government clearance: Yes