24/7 NOC Shift Engineer – Facility & Network Ops

Jones Lang LaSalle Incorporated; Kulai; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Malaysia (Johor Bahru) is seeking a Network Operations Centre professional to monitor critical facility networks, respond to alarms, and coordinate incident response to ensure uptime. You will work with cross-functional teams including engineering, system administration, and vendors to analyze trends, document changes, and maintain up-to-date network diagrams and SOPs.

The role requires a diploma or degree in IT or CS, at least 3 years in a NOC or data centre,

Qualifications

• Diploma or degree in IT/CS or related field.
• Minimum 3 years in a NOC or data centre environment.
• Experience with network monitoring tools and ITIL.
• Familiarity with routers, switches, firewalls, and load balancers.
• Understanding of network security principles and on-call rotations.

Responsibilities

• Monitor and manage facility networks (power, HVAC, fire suppression).
• Ensure uptime and availability of facility services.
• Analyze alarms and incidents, coordinate with engineering and vendors.
• Maintain network documentation, diagrams, and SOPs.
• Participate in change management and incident response.

Skills

Network monitoring tools

Routers

Switches

Firewalls

Load balancers

Root cause analysis

On-call rotations

IT security principles

Education

Diploma or degree in Information Technology / Computer Science

Tools

ITIL

Job description

Jones Lang LaSalle Incorporated in Malaysia (Johor Bahru) is seeking a Network Operations Centre professional to monitor critical facility networks, respond to alarms, and coordinate incident response to ensure uptime. You will work with cross-functional teams including engineering, system administration, and vendors to analyze trends, document changes, and maintain up-to-date network diagrams and SOPs.

The role requires a diploma or degree in IT or CS, at least 3 years in a NOC or data centre,