Warranty Engineer: Data-Driven Quality & Claims Leader

Littelfuse S De Rl De Cv; Matehuala; In loco; MXN 240.000 - 360.000; Tempo pieno

Descrizione del lavoro

Littelfuse S De Rl De Cv in Mexico seeks a Warranty Engineer to manage weekly warranty claims, coordinate with Muzquiz, Matehuala and Piedras Negras facilities, and ensure expeditious processing of claims in Littelfuse data systems. You will drive resolution, track status, and secure results with customers via the designated portals.

Ideal candidates hold an engineering degree in Electronics, Electrical or Industrial, have 2+ years in Quality, Engineering or Project Management, strong data

Competenze

• Engineering degree in Electronics, Electrical or Industrial.
• 2+ years in Quality, Engineering or Project Management.
• Demonstrated ability to influence others with data and partner with multi-disciplinary teams (Sales, Engineering, Quality, Operations).
• Proficient in Microsoft Office with emphasis on Excel, Power BI, and PowerPoint.
• Excellent English written and verbal communication.

Mansioni

• Weekly capture customer specific warranty claims into Littelfuse database (Aras, RMA App, CoPQ App).
• Direct customer to send warranty claim units to originating facilities (Muzquiz, Matehuala, Piedras Negras) for evaluation.
• Secure analysis results of open warranty claims and process in Littelfuse database as well as customer portal/site.
• Weekly monitor open claims to ensure expedient processing through to closure with the customer.

Conoscenze

Quality engineering

Project management

Data analysis

Excel

Power BI

PowerPoint

English fluency

Formazione

Engineering degree (Electronics/Electrical/Industrial)

Strumenti

Aras

RMA App

CoPQ App

Descrizione del lavoro

Littelfuse S De Rl De Cv in Mexico seeks a Warranty Engineer to manage weekly warranty claims, coordinate with Muzquiz, Matehuala and Piedras Negras facilities, and ensure expeditious processing of claims in Littelfuse data systems. You will drive resolution, track status, and secure results with customers via the designated portals.

Ideal candidates hold an engineering degree in Electronics, Electrical or Industrial, have 2+ years in Quality, Engineering or Project Management, strong data