Data-Driven Warranty & Quality Claims Engineer

Littelfuse; Matehuala; Presencial; MXN 420.000 - 660.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Lean Six Sigma certification

Development opportunities

Descripción de la vacante

Littelfuse is a global leader in electrical safety and high-reliability solutions. The Warranty Engineer role focuses on expediting warranty claim processing, coordinating with multiple sites in Muzquiz, Matehuala and Piedras Negras, and ensuring data accuracy across the Littelfuse systems.

You will partner with Sales, Engineering, Quality and Operations, using Excel and Power BI to track status, analyze root causes, and drive timely resolutions with customers.

Formación

• Engineering degree in electronics, electric or industrial field.
• 2+ years in quality, engineering or project management.
• Proven ability to influence others with data and partner with cross-functional teams.
• Strong PC skills: Excel, PowerPoint, Power BI.
• Excellent spoken and written English.

Responsabilidades

• Weekly capture warranty claims into Littelfuse databases.
• Direct customers to send warranty units to originating facilities for evaluation.
• Secure analysis results and update claims in databases and customer portals.
• Monitor open claims and drive processing to closure with customers.

Conocimientos

Data analysis

Cross-functional influence

Excel

Power BI

Educación

Engineering degree

Electronics

Industrial

Herramientas

Power BI

Aras

RMA App

Descripción del empleo

Littelfuse is a global leader in electrical safety and high-reliability solutions. The Warranty Engineer role focuses on expediting warranty claim processing, coordinating with multiple sites in Muzquiz, Matehuala and Piedras Negras, and ensuring data accuracy across the Littelfuse systems.

You will partner with Sales, Engineering, Quality and Operations, using Excel and Power BI to track status, analyze root causes, and drive timely resolutions with customers.