Warranty Engineer

Littelfuse; Piedras Negras; Presencial; MXN 223.000 - 446.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Professional development opportunities

Flexible work arrangements

Descripción de la vacante

Littelfuse in Mexico seeks a Warranty Engineer to manage customer warranty claims, coordinating evaluations at the originating facilities (Muzquiz, Matehuala, Piedras Negras) and updating results in Littelfuse databases and customer portals.

The role requires an Engineering degree and 2+ years in Quality/Engineering, with strong Excel/Power BI skills and excellent English communication. Competitive salary and development opportunities are offered.

Formación

• Engineering degree in Electronics, Electrical or Industrial.
• 2+ years in Quality, Engineering or Project Management.
• Strong data influence with cross-functional partnering.

Responsabilidades

• Weekly capture warranty claims into Littelfuse databases and portals.
• Direct customers to send warranty units to originating facilities for evaluation.
• Secure analysis results and process claims in systems, tracking status to closure.

Conocimientos

Data analysis

Excel

Power BI

English communication

Cross-functional collaboration

Educación

Engineering degree (Electronics/Electrical/Industrial)

Herramientas

Excel

Power BI

PowerPoint

Descripción del empleo

Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long‑term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward. The Warranty Engineer reports directly to the Sr Customer Quality Manager. It's primary role is to ensure that customer submissions for warranty claims are expeditiously processed within T&L resulting in a mutual agreement regarding which claims will be credited by T&L based on verification efforts conducted by T&L Technical Staff. The Warranty Engineer will manage status of all claims via data tracking systems present within T&L as well as the appropriate business portal as may be provided by the customer.

ABOUT THE JOB

Weekly capture customer specific warranty claims into Littelfuse database (Aras, RMA App, CoPQ App). Direct customer to send specific warranty claim units to the originating facility (Muzquiz, Matehuala, Piedras Negras) for evaluation. Secure analysis results of open warranty claims from the originating facility and process (approve/deny/scrap) the claim in Littelfuse database as well as the customer’s designated record location (website). Weekly monitor the open warranty claims to ensure expedience of processing each claim through to closure with the customer to ensure there are zero auto debit cases due to.

ABOUT YOU

Engineering Degree in Electronics, Electric or Industrial. Experience 2+ years of experience in Quality, Engineering or Project Management. Demonstrated ability to influence others with data and proven track record of partnering with multi-disciplinary teams (Sales, Engineering, Quality, Operations). A full complement of PC skills (Microsoft office suite with emphasis on Excel, PPT, Power BI). Excellent (English) written and verbal communication skills.

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values Customer Focus, Integrity, Innovation, Teamwork and Results Driven supports us on our mission to improve the safety, reliability, efficiency, and performance of our customers' products and systems. We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference everywhere, every day. We offer a competitive salary package and a variety of benefits, including as well as development opportunities like internal Lean Six Sigma Certification. At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities. Our humble roots date back to 1927, where, in the back of a garage on Chicago’s northside, our founder, Edward Sundt, developed a small, fast-acting, protective fuse for use in sensitive test meters. Sundt wanted to call his new company producing these small fuses, “Little Fuse,” but wasn't allowed to trademark two such common words. So, instead he went with the one-word, misspelled “Littelfuse.” For more than 95 years, Littelfuse has pioneered innovative products that help empower a sustainable, connected, and safer world. With the ever‑evolving electrification and electronification of customer applications, our product technologies are closely linked to sustainable applications such as electric vehicles and EV charging infrastructure, renewable energy and energy storage, factory automation, power management and more. Throughout our history, our people have been the foundation of our success — and that remains true today. Now more than ever, our bright and talented people are a strategic advantage for the company. From the production line to the engineering lab, the office or distribution center, Littelfuse people are an important part of a diverse, talented team of the best and brightest in the industry. While Littelfuse has experienced tremendous growth in recent years, we still maintain a smallcompany, entrepreneurial approach where your efforts will drive our culture, our business, and the overall success of the organization. No matter where you work or what you do, your contributions will make a difference at Littelfuse everywhere, every day. Littelfuse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, and/or any other protected class under federal, state, or local law.