VP, Payments Client Service Governance & Risk Oversight

JP Morgan Chase; Ciudad de México; On-site; MXN 2,259,000 - 3,389,000; Full time

Job summary

JP Morgan Chase in Mexico City seeks a Vice President to lead Payments Client Service Advocacy & Governance across Latin America, with a focus on Mexico. You will drive risk reduction, governance execution, and policy alignment while partnering with Compliance, Legal, Operations, and Control Management.

You will oversee complaints, audits, and regulatory readiness, shaping regional governance content, and coordinating with cross-functional teams for timely remediation and data-driven reporting.

Qualifications

• 5+ years of experience in a banking environment with leadership responsibilities.
• Experience interpreting regulatory standards and applying them to business processes.

Responsibilities

• Provide governance and oversight for risk, controls, and governance across Payments Client Service for Latin America.
• Track deliverables, issues, and action plans to support risk reduction and control effectiveness.
• Partner with cross-functional teams to ensure regulatory requirements are met in each country/region.
• Develop governance packs, metrics, and executive-level materials for leadership.
• Lead end-to-end governance initiatives, including program scope and prioritization.

Skills

Risk management

Stakeholder management

Regulatory understanding

Project leadership

Analytical mindset

Communication skills

Governance

Education

Degree or equivalent

Tools

Tableau

Xceptor

Alteryx

Job description

JP Morgan Chase in Mexico City seeks a Vice President to lead Payments Client Service Advocacy & Governance across Latin America, with a focus on Mexico. You will drive risk reduction, governance execution, and policy alignment while partnering with Compliance, Legal, Operations, and Control Management.

You will oversee complaints, audits, and regulatory readiness, shaping regional governance content, and coordinating with cross-functional teams for timely remediation and data-driven reporting.