Vendor Management & Analytics Lead

PwC Acceleration Centers; Ciudad de México; On-site; MXN 600,000 - 900,000; Full time

Job summary

PwC Acceleration Centers in Mexico City seeks a Technology Strategy and Governance Senior Associate to support the external talent organization from strategy to operations, expanding tool knowledge and ensuring compliance, controls, and governance across engagements.

You will analyze data, prepare reports, and collaborate with stakeholders to drive program success and automation initiatives using Microsoft 365 tools and Power BI.

Qualifications

• Knowledge of vendor management system functionality, reporting and related workflow.
• Understanding MSP (Managed Services Providers) and VMS (Vendor Management System).
• Writing, communicating, facilitating, and presenting cogently, to and/or with external stakeholders and all internal staff and management.
• Participating on calls with internal clients and functional teams in support of vendor management system activities.
• Partnering with key stakeholder teams to understand contingent worker business needs, including labor forecasts, trends, and impacts to internal systems, billing and other related topics.
• Resolving and escalating issues from the business, contingent workers on assignment, and/or external or offshore suppliers providing quality feedback through issue resolution.
• Showcasing proven experience in continuous process improvement, key performance measurement, and trend analysis.
• Innovating, identifying or creating opportunities for automation in support of Firm and/or LoS/Segment Human Capital and business requirements.
• Liase with internal teams to review metrics, communicate system outages and/or impacts, and ensure adherence to quality.
• Preparing reports and analyses for the contingent worker program utilizing large and complex data files.
• Supporting teams with reporting and analytics to substantiate program success.
• Conducting targeted inquiries, control testing, and vulnerability assessments to identify risks and drive resolution.
• Collaborate with stakeholders to obtain necessary information, perform walkthroughs, and test controls.
• Document audit findings and provide clear, actionable recommendations for remediation and process improvements.
• Supporting change management and communications related to vendor management system, policies and standards with internal and external stakeholders.
• Facilitating the capture, creation, and dissemination of knowledge documentation and related material within internal and external team as it relates to vendor management system.
• Supporting the management of key meetings, creating materials, and delivering presentations.
• Participating and collaborating with others on special projects, as assigned; and
• Demonstrating proficiency with Microsoft 365 Suite (Word, Excel, PowerPoint, Power BI), with preferred skills in Agentic AI, Automation, Alteryx, and ServiceNow.

Responsibilities

• Assist with technology enhancements from strategy through implementation and ongoing operations.
• Assess compliance with policies and procedures, evaluating internal controls, reporting, governance, data, and stakeholder engagement.
• Collaborate with stakeholders to obtain necessary information and perform walkthroughs of controls.
• Prepare reports and analyses for contingent worker programs using large data files.
• Support change management and communications related to vendor management system policies.

Skills

Vendor mgmt systems

MSP & VMS

Stakeholder communication

Reporting & analytics

Process improvement

Automation opportunities

Governance & controls

Data analysis

Microsoft 365 & Power BI

Tools

Power BI

Microsoft 365

Agentic AI

Job description

PwC Acceleration Centers in Mexico City seeks a Technology Strategy and Governance Senior Associate to support the external talent organization from strategy to operations, expanding tool knowledge and ensuring compliance, controls, and governance across engagements.

You will analyze data, prepare reports, and collaborate with stakeholders to drive program success and automation initiatives using Microsoft 365 tools and Power BI.