US Tax Expert — Prep, Review & Client Support

OpsArmy Careers; Santiago de Querétaro; Presencial; MXN 300.000 - 520.000; Jornada completa

Descripción de la vacante

OpsArmy Careers is seeking an experienced US Tax Preparation & Review Specialist (CPA / Enrolled Agent preferred) to provide Level 2 support for complex tax questions, accounting, bookkeeping, and payroll for individuals and small businesses.

The role emphasizes independent problem solving, clear client communication, and the ability to research tax guidance. You will explain technical concepts directly to clients and collaborate with internal specialists as issues arise.

Formación

• Hands-on experience with US individual and small business taxation.
• Experience with Form 1040/Schedule C and Form 1120-S.
• Ability to explain tax concepts clearly to clients.
• Strong English written and verbal communication.
• Problem-solving and independent research skills.

Responsabilidades

• Provide Level 2 support for complex US tax, accounting, payroll inquiries.
• Investigate escalated tickets and resolve discrepancies.
• Review bookkeeping and account reconciliations.
• Assist with Form 1040/Schedule C and Form 1120-S questions.
• Explain tax concepts clearly to clients and communicate findings.
• Document resolutions and maintain client records.
• Coordinate with internal specialists as needed.

Conocimientos

US tax knowledge

Client-facing

English communication

Analytical thinking

Research skills

Educación

CPA preferred

Enrolled Agent preferred

Big Four background

Herramientas

QuickBooks

Excel / Sheets

Zendesk

Payroll software

Descripción del empleo

OpsArmy Careers is seeking an experienced US Tax Preparation & Review Specialist (CPA / Enrolled Agent preferred) to provide Level 2 support for complex tax questions, accounting, bookkeeping, and payroll for individuals and small businesses.

The role emphasizes independent problem solving, clear client communication, and the ability to research tax guidance. You will explain technical concepts directly to clients and collaborate with internal specialists as issues arise.