Tax Accountant – Level 2 Support (US Tax Expert)

Opsarmy; Ciudad de México; On-site; MXN 1,308,000 - 1,868,000; Full time

Job summary

Opsarmy is seeking an experienced Tax Accountant to provide Level 2 support for US tax questions, including individuals and small businesses, with strong attention to detail and client communication. You will investigate complex scenarios, explain guidance clearly, and collaborate with internal specialists as needed.

Remote work is supported with shifts overlapping US business hours; prior experience with Form 1040, Schedule C, Form 1120-S, and payroll is highly valued.

Qualifications

• Hands-on knowledge of US individual and small business taxation.
• Experience with Form 1040 / Schedule C and Form 1120-S.
• Knowledge of quarterly estimated taxes and S Corporation compensation.
• Ability to explain tax concepts clearly to clients.
• Strong written and verbal English communication.

Responsibilities

• Provide specialized Level 2 support for complex US tax, accounting, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies and reconciliations.
• Explain tax concepts and next steps clearly to clients.
• Coordinate with internal specialists and document resolutions.

Skills

US tax knowledge

Client-facing

English proficiency

Research & problem solving

Education

CPA certification

Enrolled Agent

Tools

Zendesk

QuickBooks

Excel

Payroll software

Job description

Opsarmy is seeking an experienced Tax Accountant to provide Level 2 support for US tax questions, including individuals and small businesses, with strong attention to detail and client communication. You will investigate complex scenarios, explain guidance clearly, and collaborate with internal specialists as needed.

Remote work is supported with shifts overlapping US business hours; prior experience with Form 1040, Schedule C, Form 1120-S, and payroll is highly valued.