Travel Support Specialist - Flexible Hours & Growth

hjbtravels; Ciudad de México; Híbrido; MXN 201.000 - 268.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling (part time or full

Training and ongoing support

Growth opportunities in travel

Collaborative team environment

Descripción de la vacante

hjbtravels is seeking a Travel Customer Support Specialist to assist clients in the travel industry. You will handle travel inquiries, guide customers through the booking process, and help ensure a positive experience.

Ideal candidates are detail-oriented, capable of independent work, and proficient with email and online tools. Flexible scheduling is offered, with both part-time and full-time opportunities, in a collaborative team environment.

Formación

• Excellent written and verbal communication skills.
• Experience in customer service is preferred but not required.
• Ability to work independently and manage time effectively.
• Proficiency with computers, email, and online tools.
• Attention to detail and a solutions-focused mindset.
• Interest in travel industry a plus.

Responsabilidades

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations, policies, and procedures.
• Deliver professional, friendly, and consistent customer service.
• Follow company standards and operational guidelines.
• Maintain clear documentation of customer interactions.

Conocimientos

Strong communication

Customer service

Time management

Computer literacy

Detail oriented

Travel industry interest

Herramientas

Email

Descripción del empleo

hjbtravels is seeking a Travel Customer Support Specialist to assist clients in the travel industry. You will handle travel inquiries, guide customers through the booking process, and help ensure a positive experience.

Ideal candidates are detail-oriented, capable of independent work, and proficient with email and online tools. Flexible scheduling is offered, with both part-time and full-time opportunities, in a collaborative team environment.