Customer Service Representative – Travel Industry (Flexible Schedule)

Hjbtravels; Valparaíso; Híbrido; MXN 223.200 - 334.800; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling options

Training and ongoing support

Opportunities for advancement

Supportive work environment

Descripción de la vacante

A travel service provider in Valparaíso is seeking a Customer Service Representative to assist clients with travel-related inquiries and bookings. This role offers a flexible schedule, making it suitable for those who enjoy engaging with customers and providing high-quality service. Ideal candidates should possess strong communication skills and detail-oriented mindset. Opportunities for advancement and ongoing support are provided in a team-oriented environment.

Formación

• Strong verbal and written communication skills are essential.
• Previous customer service experience is preferred.
• Ability to manage time effectively while working independently.

Responsabilidades

• Handle customer inquiries via phone and email.
• Assist clients with travel questions and reservations.
• Document customer interactions and maintain communication.

Conocimientos

Strong verbal and written communication skills

Customer service experience

Attention to detail

Time management

Basic computer skills

Descripción del empleo

Job Description:

We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities:

• Handle customer inquiries via phone and email
• Assist clients with travel questions, reservations, and general support
• Provide accurate information regarding destinations, policies, and procedures
• Maintain professional and courteous communication at all times
• Follow established company processes and service standards
• Document customer interactions as needed

Qualifications:

• Strong verbal and written communication skills
• Customer service experience preferred, but not required
• Ability to work independently and manage time effectively
• Basic computer skills and comfort using online systems
• Attention to detail and a customer-first mindset
• Interest in the travel industry is a plus

What We Offer:

• Flexible scheduling options (part-time or full-time)
• Training and ongoing support
• Opportunities for advancement within the travel industry
• Supportive and team-oriented work environment