Travel Support Specialist - Flexible Schedule & Growth

Hjbtravels; Ciudad de México; Hybride; MXN 167 400 - 279 000; Temps partiel

Avantages offerts par ce poste

Flexible scheduling (part time or full time)

Training and ongoing support

Growth opportunities

Résumé du poste

A travel support services company is seeking a Travel Customer Support Specialist to enhance the travel experience for clients. This role involves assisting customers with travel-related inquiries, guiding them through the booking process, and ensuring a positive interaction. Strong communication and customer service skills are essential, and flexibility in scheduling is available. This position offers opportunities for growth within a supportive team environment.

Qualifications

• Detail-oriented with a solution-focused mindset.
• Previous customer service experience preferred but not required.
• Interest in the travel industry is a plus.

Responsabilités

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Maintain clear documentation of customer interactions.

Connaissances

Strong communication skills

Customer service skills

Time management

Computer and online tools proficiency

Description du poste

A travel support services company is seeking a Travel Customer Support Specialist to enhance the travel experience for clients. This role involves assisting customers with travel-related inquiries, guiding them through the booking process, and ensuring a positive interaction. Strong communication and customer service skills are essential, and flexibility in scheduling is available. This position offers opportunities for growth within a supportive team environment.