Travel Support Specialist - Flexible Schedule & Growth

Hjbtravels; Ciudad de México; Híbrido; MXN 167.400 - 279.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling (part time or full time)

Training and ongoing support

Growth opportunities

Descripción de la vacante

A travel support services company is seeking a Travel Customer Support Specialist to enhance the travel experience for clients. This role involves assisting customers with travel-related inquiries, guiding them through the booking process, and ensuring a positive interaction. Strong communication and customer service skills are essential, and flexibility in scheduling is available. This position offers opportunities for growth within a supportive team environment.

Formación

• Detail-oriented with a solution-focused mindset.
• Previous customer service experience preferred but not required.
• Interest in the travel industry is a plus.

Responsabilidades

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Maintain clear documentation of customer interactions.

Conocimientos

Strong communication skills

Customer service skills

Time management

Computer and online tools proficiency

Descripción del empleo

A travel support services company is seeking a Travel Customer Support Specialist to enhance the travel experience for clients. This role involves assisting customers with travel-related inquiries, guiding them through the booking process, and ensuring a positive interaction. Strong communication and customer service skills are essential, and flexibility in scheduling is available. This position offers opportunities for growth within a supportive team environment.