Travel Security SOC Operator – GPS Tracking & Alerts

Control-Risks; Ciudad de México; On-site; MXN 180,000 - 360,000; Full time

Job summary

Control Risks in México City is hiring a Security Operations Center Operator to monitor events in Mexico City and Tamaulipas, with a focus on areas used by travelers.

You will perform GPS tracking, traveler check-ins, and real-time alerts, while supporting incident reporting and protocol development. The role requires strong communication, organization, and the ability to work rotating shifts.

Qualifications

• Monitor events in México City and Tamaulipas to ensure traveler safety and timely information.
• Prepare incident updates, geofence data, and relevant recommendations for stakeholders.
• Assist in developing standard tracking and communication protocols with travelers.
• Coordinate with Security Manager and assets during security incidents.

Responsibilities

• GPS tracking and traveler check-ins during transfers.
• Support the preparation of reports covering incident updates, geofences, relevant events, unauthorized routes, and general recommendations.
• Send real-time information and alerts to users while they are en route.
• Assist in developing standard tracking and communication protocols with travelers.
• Maintain constant coordination and communication with the Security Manager and Control Risks assets in the event of security incidents involving travelers.
• Teamwork
• Strong communication skills
• Organized and able to multitask
• Analytical thinking

Skills

GPS tracking

Traveler check-ins

Strong communication

Organized and multitask

Analytical thinking

Teamwork

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Planner

Job description

Control Risks in México City is hiring a Security Operations Center Operator to monitor events in Mexico City and Tamaulipas, with a focus on areas used by travelers.

You will perform GPS tracking, traveler check-ins, and real-time alerts, while supporting incident reporting and protocol development. The role requires strong communication, organization, and the ability to work rotating shifts.